Archives: Reviews
“Jake did a great job making sure we are ready for another HOT summer.”
– Ed W.
“Jake has been servicing my furnace and air conditioner for several years now, and he has always done an excellent job. He is professional, knowledgeable, and very thorough every time he comes out. He takes the time to make sure everything is working properly and explains things clearly if there are any questions.
I really appreciate his reliability and attention to detail. It’s great to have someone you can trust to keep your heating and cooling systems running smoothly year after year. I highly recommend Jake for anyone needing HVAC service.”
– Terry T.
“I always enjoy having Jake com, he is very thorough and helpful. I may want to step up to Silver agree talking to him today”
– Gary N.
“Jose is very punctual, arriving on time or a bit early, always. Today's appointment,
routine furnace maintenance and cleaning/maintenance of gas fireplace. His work
is exceptional, we always request him for our service. A note to Heather, "Thank
you for our crocheted "Ghost." Our appreciation to everyone at Quality Heating.”
– Vic B.
“Jay was on time and did a thorough audit of our current furnace and air conditioning unit. He looked at our electrical connections and ductwork. We received a detailed listing of our options on equipment and costs He is very good to work with.”
– Ronald M.
“Super quick to arrive and Jake was very knowledgeable and helpful with everything! Highly recommend!”
– Tom S.
“Cheyenne is absolutely phenomenal! I've been working with her since I moved to Idaho in 2021 and she is never a disappointment. Always greets with a cheerful smile and at the same time a very consummate and thorough professional. Because of her I would recommend Quality to any of my friends. Thank you so much Quality Heating and Ai for r your superior service and for your great technicians, especially Cheyenne!”
– Beverly D.
“Jake was wonderful. Called to let us know when to expect him, found the problem and gpt our unit back up and running. He did a great job.”
– Janelle L.
“The service tech is awesome, great guy but the company is nuts with the cost to fix issues. They didn't have the right ladder, so they were going to charge me $75.00 to go get a different ladder. Hahahah. And $189.00 to climb the ladder to check a intake vent. Sorry but that ks really not the best business model to use”
– Scott F.
“Cheyenne was great. She showed up fast and found the problem even faster. Replaced the part and even set our thermostat for us!”
– Nick V.
“I appreciated getting an appointment so quickly as this hot weather makes you appreciative of air conditioning. J Brockey arrived on time and fixed my air conditioner quickly. He was polite and appeared to know what he was doing.”
– Dennis S.
“I appreciate that Jay is trying to work with us on the cost. We are only on SSI, so pretty hard to replace things, especially with the prices going up. He seems to understand the problem and is trying to make it easier. Thank you Jay and Quality.”
– Sandra S.
“Cheyenne is great. Answered all our questions and explained things so I could understand. Seemed straightforward and didn’t waste time. Thanks for the help Cheyenne, looking forward to sleeping in coolness tonight!”
– Sandra S.
“These guys are awesome. We highly recommend them for any heating or cooling needs.”
– Rhonda C.
“Chyenne did a wonderful job. She explained and recommended for keeping good air quality in the house.
Thank you!”
– Pasu S.
“We noticed a problem with our A/C on a Sunday morning. The temperature was going to be in the 90's, so I called and got the on-call tech, Jake. He came right out, diagnosed the problem, and got it fixed right away. We've had Jake out before, and just like the rest of Quality's employees, he is very competent and friendly.”
– Kim M.
“Jake Brockey was courteous, professional, and honest but most importantly, had my air conditioning working again in a matter of minutes in 100 + degree weather.”
– Rex R.
“Jose did a fantastic job. Very professional in all his work and we are very please with his work”
– Clinton M.
“Jay Gentile was punctual, professional , knowledgable and kind. He spent a lot of time with us to access our HVAC system, and explore different options . Highly competent. Loved that he is a Boise Native, and that Quality Heating/ Cooling is a local Boise Company. Jay was stellar in every metric possible.”
– Deborah D.
“Excellent service and information regarding my hvac system and water heater.”
– Lorraine M.
“Jay was very nice and explained things to me and helped me out with possible options for dealing with my A/C system”
– Adrienne F.
“CHEYENNE was very pleasant and cordial did her job quickly and efficiently. Thank you Cheyenne for your knowledge and being so helpful.”
– Teresa S.
“As always, our awesome tech was professional and efficient. Had us back up and running in just a few hours. We are so grateful. We always ask for the same tech. She’s amazing!!”
– Ursula L.
“You have a very knowledgeable and professional technician. Chyenne Cattleman is very through in her craft.”
– Jason S.
“Chyenne was very legally, friendly and professional. She is a great representative of your company.”
– Bradford C.
“Jose was the best and I want him to come next week to clean and service my unit!”
– Meg R.
“She did a great job finding the issue and resolving it quickly. Very professional also”
– Victor R.
“Jose is a very personable, professional, and efficient HVAC tech.”
– Jim W.
“José takes his time and is very thorough. We know wee in good hands. We have an electric heat/cooling upstairs and downstairs we have a gas water heater and a heat pump. So our maintenance is a bit complicated. José has learned our systems so we feel safe and are confident in his service and recommendations. He doesn’t push you into anything except that which you need to feel safe and comfortable. Quality lives up to its name. And then some. Really a ten star review.”
– Mary P.
“Quick diagnostic and repair in less than an hour”
– Dalton E.
“Jake arrived on time. Took the time to explain what was going on and cleaned and checked my HVAC. Absolutely thoroughly professional + very pleasant individual”
– John M.
“Our water heater spring a leak over the weekend. We called the emergency line and Jose answered quickly and was out to our place in 30. The service was just as quick and Jose provided great tips and information. 10/10 would recommend”
– Ty B.
“Jake was awesome in helping me set up my app to control our system. Gave education on maintenance issues. Great job.”
– Kristine A.
“Cheyenne, the HVAC Tech was stellar in every metric. Professional, Transparent, Personable.”
– Deborah D.
“Jake has come out to several of our properties for AC maintenance calls and provided excellent diagnosis and advice. We really trust and listen to him. I would highly recommend him and Quality Heating & Cooling to anyone.”
– Neil H.
“Jake is always friendly. Explains everything well to me. A really nice guy. Not pushy or arrogant.”
– Joyce E.
“It’s a pleasure to see her work efficiently and her knowledge is tops. She is a joy to be around.”
– Leland N.
“Seemed knowledgeable and polite. But he said he'd get me a quote on moving my plenums. It's been over a week and haven't heard anything back. Crickets…”
– Jim L.
“Very pleasant and knowledgeable. Explained and answered all our”
– Rob H.
“Jose provides a great professional service.”
– Monica P.
“Cheyenne is very good at her job and explains if there's a problem.”
– Lynn J.
“Cheyenne has been doing maintenance on our ac and water heater for over a year and is very efficient and friendly. Extremely happy with services”
– Tammy J.
“Cheyanne was extremely prompt and fast in her diagnostic on the compressor. We would use quality heat and air anytime for future repairs.”
– Steve C.
“Mr. Medel did an excellent job and fixed our air conditioner.”
– Wallace H.
“Chyennne was excellent. She communicates concerns and recommendations effectively.”
– Barb S.
“jose, is the best. we discussed all options, made recommendations for improvements. very professional and speedy. highly recommend!”
– Patricia F.
“Chyenne always does a great job of explaining things. She is well educated on heating and cooling units. I appreciate her very much.
Thank you!”
– Sara s.
“We LOVE Jose! Honestly, five stars aren’t enough for Jose. He makes our day every time he shows up. He’s unfailingly courteous, a great communicator, always knowledgeable about what service he’s providing, polite, responsive to questions, and all in all, a delight to have around. We don’t know if he manages a team, but—despite his relatively young age—he has the interpersonal skills of a much more experienced person and would do a great job in managing a group of service people. He’s the face of your company with us, and we don’t know anyone else there, but Jose is the reason we continue to use your company for the care and maintenance of our HVAC equipment.”
– Jack B.
“Jay looked things over, found some ducting down, took photos that were of help to me. Very personable .”
– Jerry Lee B.
“Jake is very personable, quick and thorough!”
– Nancy M.
“Jose was on time, polite and knowledgeable.”
– Paul W.
“Jose is absolutely great! He’s been providing fall and spring preventive maintenance on our furnace, central A/C, water heater, and water treatment systems for years. He also did repairs on our systems the few times it was needed. Jose is always on time. He’s extremely knowledgeable and thorough in his work. Most of all he is very pleasant and explains everything in a way that I can understand. I highly recommend Quality Heating…and Jose of course!”
– Don L.
“Dear Quality Heating & Cooling Co.,
We so very much appreciate Jose's service and care given us, always.
Heather, love your crocheted Sun, "Thank you"
Our many thanks,
Vic & Brenda Bernasconi
Boise, ID
04.15.2025″
– Vic B.
“Thank you Jake. You always do a great job! Hope you stay with Quality for a long time.”
– Penny T.
“He was amazing , prompt and very respectful, courteous and polite He answered every question my wife and I asked thoroughly and in detail. He explained all the different services offered with your company in detail, he even took the time to give a detailed run down of what we had done today and the benefits with every service offered. He was a pleasure to have in our home and my wife and I will recommend quality heating and their amazing staff every time we can. You guys have treated us very well since you installed our new system in 2018 and we will keep using quality heating for all our heating and a/c needs”
– Anthony A.
“Cheyenne is the best very knowledgeable and pleasant to work with. Thanks Cheyenne as always you rock Addie loved seeing you as well. ❤️ “
– Darylyn C.
“Quality is a wonderful business to deal with. Jake is great – professional, knowledgeable, and friendly. He has been doing my twice a year maintenance for a long time and I always request him when it is time to schedule maintenance. He is honest and always takes time to tell me how the inspection went. A 5 star employee and company!”
– Joan D.
“Everything went great . Nice to know that the system is working perfectly.”
– Jim G.
“Jake was professional and friendly- even my finicky dog loved him! He educated me about my equipment and options that I asked about so I can make informed decisions. Jake replaced a capacitor in my air unit, replaced my furnace filter and finished in a timely manner. I highly recommend Quality and Jake.”
– Robbie L.
“Jose was very professional, friendly and thorough. He found an issue and fixed it quickly.”
– Jim M.
“He was professional, quick, and very friendly. He was mindful and showed up a little early. Would recommend to anyone.”
– Shelly S.
“Had to come back 3 times to get the fireplace repaired because of age of equipment.”
– Molly S.
“Outstanding work!
Done right the first time!”
– Roman S.
“Jose Medel is the best service technican we have ever experienced, I give him a FIVE STAR rating!! Your are lucky to have him on your staff. Spence and Lynne Davies”
– Spence D.
“I’ve needed help 3 times this past year and every time I’ve called they have sent a technician out within a couple of hours. Both techs have been awesome and found the problem quickly. Yeah Jose and Shyann!!! I’m very pleased with this company and wouldn’t hesitate to recommend them.”
– Renee J.
“Chyenne continues to provide excellent, knowledgeable service. We are very happy with Quality Heating and Cooling. Thanks!”
– Darrell S.
“Always friendly and helpful. Explains things to me in a way that I can understand.”
– Michal V.
“Cheyenne did a super job repairing a leak in our water heater. She also service our air conditioner and made some upgrades to reduce the strain on the condenser. She was very knowledgeable, and personable. We would definitely recommend her.”
– Terry C.
“Jose is always thorough and helpful. I am so glad he is signed up again as our primary technician. I feel I can rely on his expertise and recommendations.”
– Sheri C.
“Jay is very knowledgeable regarding requirements for updating our HVAC system. Courteous and answered all our questiones.”
– Carla S.
“Excellent work by both Cheyenne and Jake B! Highly recommend!”
– Kim H.
“Jake is professional , courteous and really knows the job”
– Melinda S.
“Jose conducted our maintenance on our HVAC System. He did an excellent job, explaining everything he did.
I always request Jose because he's the best. Very knowledgeable and excellent customer service.
Thank you.
John”
– John D.
“Monday, March 17th
Spring HVAC & gas fireplace maintenance.
Jake is always friendly & very knowledgeable.
Got our fireplace cleaned up & majority of dust/cat hair cleared out. Shows up on time, great personality.”
– Debbie E.
“Jose Medel has been our technician since we put in our new HVAC System. He is very friendly and professional. He takes the time to explain what he has done and answers all our questions. We are very pleased with his service and knowledge.”
– Cindy D.
“Jake showed up right on time and had my spring service completed in a jiffy. As always, Jake was pleasant, courteous, and professional.”
– Steven R.
“Jake did an outstanding job servicing my system. His expertise and knowledge is second to none.”
– Richard S.
“Cheyanne did a great job servicing my system.”
– Ralph F.
“José is thorough, knowledgeably, polite and answers all our questions. We love it when he does our service and repairs.”
– Annette C.
“Shyanne is very knowledgeable and gives good suggestions to help with my maintenance plan!”
– Mike N.
“We have used Quality for the past several years. They are terrific to work with. Very friendly and knowledgeable in their trade. I would and have recommended them to my friends and family. Jake has been really terrific.”
– Jason B.
“Prompt very efficient service. Thank you for your comprehensive report and status on our hvac.”
– Budd K.
“Love working with Cheyanne ! A true professional and very informative! Thank you”
– Beverly D.
“Jose did an outstanding job. He went far above the maintenance our ac by installing a new thermostat and connecting it to the WiFi and the app. He explained everything very clearly for us old people”
– John D.
“Cheyenne always does an outstanding job. Very courteous and thorough.”
– Carl J.
“Appreciate you coming out so quickly!! Great service.”
– Sonja T.
“Jose came out and quickly diagnosed and repaired the issue. We are very happy with the service we receive from this company.”
– Jan M.
“Prompt on time appointment and very quick estimate received.”
– Doug R.
“This is the second time Jose has come out to complete a repair or a service. Both times he has been exceptionally professional and friendly and more than happy to take care of problems.”
– Angela N.
“Chyanne is awesome, explains everything makes it easy to understand, she has been here before and has always been very professional. Thanks for having awesome employees.”
– Jacquelynn C.
“We were having a problem with the heater because didn't work out buy now,it's working.”
– Musa A.
“The whole experience from sale to install has been great. Thank you to Jay and his install team for a great experience.”
– Farleigh B.
“Jake is my fav tech. He is friendly, informative and takes time to explain and teach me things.”
– Mary I.
“Technician arrived on time at scheduled time. Found the problem and went to work and made sure heating was working again. Very personable and efficient person.”
– Antonio T.
“Jose and the team at Quality did a great job diagnosing and repairing the problem. Always great service from Quality.”
– Ralph C.
“Cheyenne is excellent at her job and customer service”
– Jason B.
“Jose is pleasant , informative & knowledgeable .
Thank you”
– Pasu S.
“Jay Gentle was a pleasure to work with. He was knowledgeable and provided me with several estimates.”
– Valerie C.
“My. Gas fireplace insert wasn’t working properly and I was so happy to have it repaired and a remote control was installed”
– Helen D.
“Excellent, professional, and knowledgeable service! Thank you!”
– Darrell S.
“The technicians have been great. They are still trying to figure out are problem”
– Patricia S.
“Chyenne was fantastic. She was professional and knew her stuff. Very pleasant.”
– Julie B.
“Always a great experience. Super nice and does a fantastic job. Great young man”
– Scott F.
“Jake has been out to do maintenance on our AC, furnace, and now our fireplace. I didn’t realize how inefficient the fireplace was until after Jake was done! So glad I bought the service packages.”
– Elizabeth B.
“Jose and your team are always wonderful to work with, thank you!”
– Jared S.
“Jake was very professional and patient in explaining the process and different things I could take care of myself in between service visits.”
– Angela N.
“Jay provided us with an estimate to replace our existing HVAC system. He was friendly, professional, and thorough. Jay clearly explained the heating/cooling demand of our house and provided several possible options. Overall, it was a positive experience working with Jay from Quality Heating and Cooling.”
– Larry B.
“I called this morning to schedule an appointment thinking it would be next week for a technician to come out and fix our furnace but they were able to come today!! Not only that but they were able to get a technician to our house within 3 hours of my call. Jake, our technician, was very friendly and explained the problem in terms that I was able to understand . I have used Quality Heating & Cooling for 2 years and I have never been disappointed.”
– Elizabeth B.
“Jake’s service was excellent. Explained well what he thought was going on and had our furnace back up & running quickly. Never disappointed with the Quality Heating crew!”
– Matt C.
“Jay and his team provided great service in getting a new furnace installed before the cold winter weather hit!”
– Levi D.
“Jose is so knowledgeable and guided us through what he did with both heating systems in our house. He helped un install an EcoBee system and showed us how to get the rebate from Intermountain Gas. We felt comfortable with his wonderful customer service and working on our house for almost 45 years. I would recommend Jose highly and hope he comes to our house again for maintenance.”
– Mary P.
“Chyenne is knowledgeable and thorough and showed me a useful function in the remote that I had not used.”
– Jerry B.
“Did a fantastic job. Also was patient and instructed us users to ensure we understood.”
– Rene A.
“Jose is an asset to your company. He is very knowledgeable and helpful.”
– Nancy M.
“Jake is very professional and doesn’t waste any time! He puts covers on his shoes to ensure my carpet doesn’t get tracked :-)”
– Nancy M.
“The technician, Jose, is exceptional!
Not only was he incredibly knowledgeable about the issue, Jose was simply meticulous with his work.
I would say he went above and beyond and was a fantastic representative for this company.
I highly recommend!”
– Elizabeth K.
“We called 5 HVAC companies to provide bids. Quality’s team and Jay were best prepared with analysis for presenting the options. Other Quality HVAC workers were also asked for onsite evaluation . Lots of different system options and foreseen problems were discussed in depth. I feel I got absolutely the best possible analysis from them. However, I’m worried about the cost, the system is a real challenge. More focus on saving the customer money would have made it perfect. I am definitely leaning toward them.”
– Steve W.
“Always the professionals. Been doing business with Quality for 30 years would not choose anyone else.”
– Richard H.
“Lucky Chyenne had a hard start with her. As the office forgot to inform her that I ordered a hard start when I made the appointment.
So Chyenne was able to install the hard start and get me ready for winter.”
– Michael R.
“Lucky Chyenne had a hard start with her. As the office forgot to inform her that I ordered a hard start when I made the appointment.
So Chyenne was able to install the hard start and get me ready for winter.”
– Michael R.
“Cheyenne has done maintenance for us since last year. She seems very knowledgeable and answers all our questions.”
– Tammy K.
“Jose is thorough, and communicates any repairs completed very clearly, and easy to understand.”
– Jim W.
“Chyenne is my tech for my HVAC and Heat Pump needs. She is both knowledgeable and friendly. Then there is Heather at the office: so helpful and friendly. This is a great team that I recommend to my friends and family.”
– Betsy M.
“Thorough inspection and cleaning, straightforward instructions for improving efficiency without pressure or upselling.
Courteous technician.”
– Kevin T.
“Quality Heating is the best. My family has had nothing but excellent service!!!”
– Barb M.
“As always great service, had to replace my water heater and only had time off for that day and he was able to get parts and an installation expert to get it done!!”
– Robert W.
“Always happy to see Jake. My mind rests easy for winter.”
– Dennis M.
“Quality Heating and Cooling was recommended to us, and we're so glad for that. Jose, the technician, did routine maintenance service for upcoming heating season, flushed and refilled the hot water heater and installed a new indoor thermostat. He was prompt in arriving and very thorough in his work. I would recommend Quality for the ease it was in getting the work scheduled and then getting it done. All in all, we're very pleased.”
– Dan M.
“Technician showed up on time, she was very knowledgeable about the system and very friendly. Great Service!”
– Jennifer S.
“Jake performed the needed maintenance duties on our furnace and other equipment in a timely manner.”
– Ralph F.
“Jake is so knowledgable and professional! He is always approachable and provides us with feedback on our system”
– Mike C.
“Prompt, professional and qualified service”
– william michael & sandy C.
“Jay came to give us quotes on a new furnace and water heater. We also discussed mini splits. He answered all of my questions (all 100 of them) so I now feel l can make a decision on how I will proceed without worrying about whether or not I made the right choice.
He was great to work with and was everything I would expect from Quality Heating.”
– Cindy P.
“Very professional. Is Jay related to Paul Gentle? Paul would be about 78. Grew up in Boise”
– Angus M.
“Chyenne is amazing as always. So kind and thorough. Explains what she finds in terms that are easily understandable. We look forward to her visits in the spring and fall. Truly a asest to your company!!”
– Cris G.
“Very pleased with her work! She checked everything and explained all of the different services available. I would definitely recommend her to all of your customers. Thanks . I am very pleased with my system and your company.”
– Larry W.
“This was our first experience with Quality, and went with them after reading all of their fabulous reviews. Their scheduling and professionalism is spot on. They were able to fit us into their schedule the same day and Jose is absolutely fabulous! Always makes you feel good working with individuals that you feel like you can trust and took care of us without overselling. Really appreciate you guys keep up the good work!”
– Michelle M.
“Great guy. I want to request him on all my services. Can’t get any better than Jake.”
– Terry R.
“Jose was very professional in the maintenance inspection.”
– Perry W.
“Annual fall maintenance. Jose has been our main team member and we are grateful for his help. Professional, courteous, knowledgeable, and we always look forward to having him check things out.”
– Jeremy J.
“As always, Jose provides fabulous service! He always takes great care of our system and has excellent suggestions! Thanks!”
– Jeremy J.
“Cheyenne is awesome, she is always professional and does a great job!!”
– Robert W.
“Efficient, knew what he was doing, been quite polite”
– Ronald D.
“Very professional and answered all my questions !
She’s been here before so I knew she would do her job very professionally and timely! She know her stuff!”
– Gerry C.
“Chyenne was prompt and professional. Very good employee!”
– Randy B.
“We signed up with their yearly maintenance plan and it's well worth the money and peace of mind. Heather is great getting someone out here if it's an emergency. She can get a technician on the phone who can either walk you thru trouble shooting the problem or will know what the problem is and bring the necessary parts. Jose has been our technician for years now and he's been outstanding. He's always on time, neatly dressed and will explain any problems he finds. He's also great around my dogs who are excited to see him. We've been with Quality Heating for over 20 years and they are the best. We know it's a long ways to Mountain Home, but if it's an emergency they will come. Fortunately, we've only had one emergency. The entire team gets a 10 star rating.”
– Richard G.
“Was very pleased. Jake was very informative.”
– Paula E.
“Cheyenne is great! Enjoy her personality and professionalism.”
– Monica M.
“The Silver maintenance plan was gifted to us and it has been great! We've used the fall and spring checkups and both technicians have been fantastic. The technicians were on time, polite, knowledgeable, and clearly communicated everything they were doing. This spring the tech advised us of deficiencies in our HVAC. We could tell the AC wasn't working great, but no one likes hearing bad news that means $$$. The tech explained everything, showed us the readings that led to the diagnosis. He gave us best- and worst-case scenarios as well as a cost range of options. The officehas excellent communication from booking appointments, texting who our service technician is going to be and when he is en route. I am comfortable recommending Quality Heating to my friends, neighbors and family.”
– Scott S.
“Very professional, came as fast as he could. Very knowledgeable and provided recommendations on service. Would recommend to anyone”
– Travis N.
“Chyenne was great. She was on time, polite, and thorough.”
– Whitney S.
“Jose is the best, very prompt and quick and informative with his repairs. thanks !”
– Steve R.
“Jake was very helpful and informative. Great work!”
– Matt G.
“Jose was great, found a leak that was previously undetected, and is working on getting it fixed”
– Steve R.
“What a great experience I had with Quality Heating, after an experience buying an older home. I found out quickly the AC I was told was in good order and working…. Was not! First summer here, triple digits for the 3 weeks I’ve lived here, and not prepared to put in a new AC, I got stressed!
Thank you Jose for getting AC up and running, Heather for her kindness when I called the office stressed, and Jake talking me thru my emergency weekend call! All professional, courteous and helpful, most of all kind.”
– Donna H.
“Jake is a great tech. Thorough explanations of issues found and options to fix them. I know the performance to expect from my air conditioner and furnace. Thank you, Jake.”
– Terry V.
“Heather in the office is absolutely the best. Jake came out immediately and got us working again, super job, thanks!”
– Steve R.
“Having AC problems is never a good thing! Jose was professional and courteous, he gave me options and repaired the problems, putting my mind at ease!”
– Donna H.
“Jake is amazing. He is thorough and explains what he is doing throughout. I appreciate his kind and professional demeanor.”
– Mary I.
“Jose did a great job of diagnosing the issues, providing a reasonable estimate, and then completing the repairs on the same day. Great service!”
– Levi D.
“Jose was fast and professional. I’m so glad he was able to come out on a Saturday to repair my AC. He also changed the filter in my furnace and showed me how to do that on my own. He was so nice and helpful! Thank you Jose!!!”
– Caitlin M.
“Jay Gentle was very informative and helpful. He presented several options that we believe allowed us to choose the most cost effective solution for our home.
Thank you!”
– Darrell S.
“Very professional . Just like always. All your technicians are .”
– Doug G.
“Jose was professional and knowledgeable as well as incredibly nice. He was very thorough in his evaluation. I trusted his opinion and felt he was looking out for our best interest. Highly recommend!”
– Patrick M.
“Very happy with the technician, the quality of our interaction and the work that he did.”
– Cherie B.
“Chyenne was very friendly and efficient, as always.”
– Dan F.
“Jay was great walking us through the pros and cons of partial or full replacement. The system we chose is environmentally sound and should be very comfortable. Appreciate the extra effort to visit us last night since my partner had to leave town this morning.”
– Jaime M.
“Chyenne was very professional and kind as always. She answered all my questions that I had. She also set up my next appointment for me.”
– Dan F.
“Jake was awesome. We had another company out last fall and this spring. I can tell you that after today they will not be returning to my home. Jake was thorough, professional and provided the best customer service. I will be a lifelong customer. Thank you.”
– Cindy P.
“I will only pick Quality and have Jose M work on my unit! Hi Heather you are the best too.”
– Paul Z.
“Excellent service. Very timely response. Very knowledgeable technician.”
– Dan S.
“Was efficient and helpful in showing how to use thermostat etc.”
– Janice E.
“Wow. Cheyenne Cattleman was so knowledgeable and thorough. She gave us thorough information so e could make our decisions confidently. We’ve had a few hearing and cooling companies work for our needs. This is the best e experience we’ve ever had.”
– Mary P.
“Really excited to finally have one of these installed. Everything has gone great !”
– Jim G.
“Cheyenne was very professional, and extremely knowledgeable. We were very pleased with her service”
– Robert E.
“Jose was thorough, professional, and provided excellent explanations of system performance, and recommendations.”
– Jim W.
“Jay arrived on time and was very pleasant. Explained everything that needed to be done.”
– Karen V.
“Jose is our go to team member as he has been helping us for several years now. Cheyenne is another excellent team player that has helped us several times. Then there is the office and support staff who make it all happen. Thank you, Heather for keeping the show working. Professional, knowledgeable, friendly, and a "can do" attitude. We are fortunate to have them as part of our team.”
– Jeremy J.
“Jake is approachable and pleasure to work with. He is knowledgable and takes the time to explain what he is seeing and if needed, recommends options.”
– Sandy C.
“Jose was very professional. He explained everything that was wrong (dang it). A very nice guy.”
– Paul R.
“Cheyenne was excellent. She always done a good job and is a pleasure to work with”
– Jason B.
“Jake does a great job of checking our furnace and air conditioner twice a year. We appreciate his expertise and honesty…”
– Vickie W.
“Prompt service. Called ahead of arrival. The system check was fast and smooth abs everything is running great.”
– Kurt C.
“Jose was cery professional and thorough. He found the probbkem that caused my a/c to not work prooerly. explained everything that was csusing my oroblem.”
– Patricoa C.
“Jose has been visiting us twice a year since we had our HVAC gutted and replaced some 5 years ago. He is always professional, friendly, and super knowledgeable (plus his backpack is super cool). A+++ consistently at every visit!”
– Doug S.
“Chyenne was professional, efficient, and friendly! She fixed our air conditioner in about an hour and took our home from 85 degrees to a cool 70. We couldn’t be happier, thank you chyenne!”
– Maleea H.
“Cheyenne was awesome! Very friendly and explained things to me about my air conditioning system that I didn’t know. Very professional and great representative of your company.”
– Renee J.
“Jake was an awesome technician who was very kind & open to listening to the concern surrounding the necessary maintenance. He made the stressful experience, not stressful, & honestly a good time by coming in with a good attitude, & happy to explain how the job works. Would recommend this company & this cool technician!!”
– Lauren T.
“Amazing service, felt very comfortable with her presence in my home, she explained everything and in a way I didn't feel dumb lol. Look forward to the furnace chain the future.”
– Vanessa M.
“All promises were met plus more. Takota, Jeremy and Jay were very friendly,courteous and professional. Everyone's performance and attitude tells me I made the right decision to use Quality Heating. I'm extremely satisfied.”
– Kevin K.
“Jake was great! He came in and did the job, all with a friendly smile. Thank you!”
– Sariah H.
“We had to have an inspection done on our furnace. Everyone was so kind and friendly! I was well informed throughout the entire process, the office staff told me exactly what to expect, I received text reminders and had the ability to track the arrival of the technician, and the technician kept me updated throughout his visit. I never once felt uncomfortable about a stranger being in my home as Jake was very professional, polite and personable! Overall, it was a great experience and if we weren’t moving out of the area we would definitely be repeat customers, keep up the great work! Thank you!”
– Kellie H.
“Jake was very friendly and helpful!”
– Kirsten P.
“She was on time friendly and knowledgeable great attitude.”
– Jim B.
“Came early, knowledge of what needed to be done, very professional thank you so much”
– Debbie S.
“Jake was super friendly, helpful and professional.”
– Caitlin H.
“It was nice to meet with Jay. He was knowledgeable, Friendly & not pushy”
– Kevin K.
“Cheyenne was great, professional and knowledgeable”
– Dominick N.
“He always does a great job! Quick and efficient… thank yo”
– Gina P.
“She's amazing. Knows what she's doing. Highly recommend her.”
– Suzanne G.
“José M has done the service at my property before he is absolutely a professional and does a great job and I appreciate it anytime anyone comes out from your company, but Jose did a great job today and I just wanted to let you guys know that.”
– Larry F.
“She serviced our air conditioner last year. She very thorough and knowledgeable.”
– Carol W.
“If I could give Cheyenne a 10 I would. She was great”
– Patti H.
“Jake arrived on. time for my annual A/C maintenance. He explained what services were performed – no follow-up service was required.”
– David L.
“Jose quickly found the faulty capacitor on the heat pump. Reviewed the thermostat settings. Replaced the capacitor and checked the system.
Thanks Jose. Great job.”
– Mike M.
“Courteous, professional and knowledgeable!”
– Roman S.
“Jose is always very thorough and pleasant. I would and have recommended him to friends.”
– Kurt M.
“Chyenne is Awesome. She is super knowledgeable, confident and very professional.”
– Toby B.
“Everything went great! Shared with us options for future maintenance and was very helpful”
– Kevin S.
“The technician’s have all been great to work with. They explain things really well, analyze the system and changed my filter’s! I’m a very busy person and I appreciated the multiple phone calls to remind me to schedule my maintenance. My AC has been cleaned and ready for the summer!”
– Elizabeth B.
“Jay visited me with the future task of providing me with an estimate to replace our existing air conditioning unit and perhaps a furnace unit. He was extremely helpful and knowledgeable and our visit was highly appreciated. Thanks.”
– Mike H.
“Jose is so thoughtful and thorough… I appreciate how detailed he is.”
– Pauletta S.
“Jose was f r iendly and thorough. He showed me photos of his work on my air conditioner, changed the furnace filter and pointed out an unusual leak that he reported to his company so that I could get a recommendation for repair.”
– Carla B.
“Cheyenne is knowledgeable, professional and highly competent”
– Leland N.
“They are a wonderful company . The employees are always great to have come to the house and take care of anything we need .
Quality is not only making an impact here in the Treasure Valley but around the world with their generosity!”
– Jim G.
“Jay and his technician did a great job of replacing my dryer duct pipe in a very timely manner.”
– Perry W.
“Jake always polite on time and knowledable”
– Craig F.
“Furnace was not operating correctly. Called quality who installed it for me. Originally they sent Jake and there was repaired that same morning. Very impressive”
– John M.
“Cheyenne done a great job servicing the furnace and A/C unit. Showed up on time and appreciated the updated and reminder. Great company to work with.”
– David W.
“Cheyenne was very efficient and informative. Her service call gave us options for further decisions to be made regarding our HVAC system.”
– Andre S.
“Tech was prompt and courteous on service call. All work was explained to us before servicing. All our questions were explained to us.”
– Rob H.
“Thank you Jose for getting us heat. Showed up in time,professional, clean cut & clean dressed. Articulated everything in real time and was very efficient. Thank you again from Veterans Plumbing Corp.”
– Rain C.
“Jake was on time, quick, thorough, and very personable!”
– Catherine K.
“Jake is personable and knowledgeable and efficient.”
– Jerry Lee B.
“I’m alway glad to see Cheyenne! She is prompt, shares her findings and recommendations clearly.”
– Jaime M.
“Great Guy, knowledgeable and easy to talk to.”
– Brian B.
“Jose is a great tech, very thorough with a wonderful attitude to take care of his customer.”
– Kathy P.
“Cheyenne is very professional and knowledgeable. Very pleased with her services.”
– Monya M.
“Very professional and did an outstanding job.”
– Steven P.
“Our technician (Jake) got to us early and had the problem diagnosed and repaired in Short order. Total professional, friendly, obviously knew what he was doing, and could not be happier.”
– Anthony A.
“Cheyenne was an amazing field tech! She made sure that I understood everything that was happening, provided what options were available and pricing before starting, and gave good tips and recommendations for future maintenance. She was really fun to talk to and I really appreciated everything she did!”
– Kesli N.
“Jose was great! Couldn't ask for better! Everyone that been to my home from quality has been kind, respectful, knowledgeable! Most importantly my Dog Jasper approves, he loves it when they visit!!!”
– Danielle P.
“Jay and his company does excellent work and provide great customer service. We are very happy and highly recommend them!”
– Tina F.
“Technician Jose did a thorough check and found everything to be working properly. Still concerned about high power bill for heat pump but everything checked out in good condition. Jose was very professional and tried to find out what was causing high power bills. Jose was pleasant and knowledgeable.”
– Cathy F.
“Jose was awesome! He arrived quickly and went right to work diagnosing the problem. He showed me how to look for things on my own as a new homeowner. He had the necessary tools and parts and finished up the job and was gone in under 2 hours. It’s now nice and warm inside and frozen solid outside.”
– Renee J.
“Excellent assistance on very old system maintenance. Very informative on how I can extend the life of the system through parts replacement. Very educational.”
– Jon A.
“We needed someone to come out last minute and they were out within an hour when no one else could get us in. They are very professional and the scheduling was so easy and she was very friendly. I also felt that the price was fair based on the fact that it was after hours and had to be the same day. The technician that came out explained everything clearly to me. Definitely recommend.”
– Amy W.
“Heat pump wasn't performing well. Called it in around 930, was all fixed by 11am. Great service”
– Jake L.
“Unfortunately I was not able to be there today. But my tenant told me that he was very courteous when I was way to make sure everything was clean and working properly. I know Kent my tenant was very satisfied with his work and with him as a person said he was very nice and very knowledgeable”
– Randy P.
“She seemed very knowledgeable about what was going on was able to explain things clearly very prompt and seem to be very nice would definitely recommend her to come back and service any of my heating cooling equipment”
– Randy P.
“On time for his appointment for an after hours call very curious explain what was going on even showed me what was the problem was”
– Randy P.
“Jake was professional, quick and efficient.”
– Amanda H.
“Very professional and took the time to point check and evaluate issues.”
– Matt S.
“Jose has been to our house many times…he’s honest, and does a great job! Thanks Jose!”
– Lori V.
“I called with an issue on my carrier gas furnace. Erik, the service manager was able to walk me thru a fairly easy maintenance item to get me up and running again. I am out of the normal service area my furnace would not stay running. Had to select Emmett just because my local is not listed. Thank you Erik!”
– Jeff J.
“Cheyenne did an awesome job she got in there figured out what the problem was not used to working on hot water heaters but figured this problem out quality heating is the top-notch company”
– Randy T.
“Chris is knowledgeable, careful, personable. Dillion has the same qualities. They were steady in their work and cleaned up nicely when they left.”
– Jerry Lee B.
“My experience with Quality Heating and Cooling was first rate.”
– James P.
“Excellent sign up, scheduling process, reminders. 5 Star furnace maintenance cleaning process.”
– Chuck U.
“Very helpful and knowledgeable. So glad we found you!”
– Roxanne C.
“Jose Medel is a bright young man and competent technician. He did a great job explaining the repair and got it done quickly and professionally. I will call for him the next time I need service. It is a treat to see a young man embrace a promising career.”
– James P.
“Jose was great. He figured out the problem in about 30 minutes, gave me my options and got it fixed in less than 2 hours. He didn’t try and upsell me on a new system or anything like that. Overall very happy!”
– Aaron G.
“Chyenne is great to work with. She is friendly and explains any service needed in words that I can understand.”
– Betsy M.
“Brock was quick, professional and explained what he did servicing the furnace. He is a great representative for your company!”
– Brad C.
“Very friendly and respectful. Got right to the problem and had it fixed in no time.”
– Lea F.
“We have had services provided for 2yrs. Everyone is professional and caring. Our technician, Chyenne, was so very thorough in regards to the heating system maintenance. I truly appreciate the work that was done.”
– Andrea P.
“Outstanding technician! So pleasant and skilled.”
– Karen P.
“Jakes the man. All about attention to detail. You won’t be disappointed!
Mike C”
– william michael & sandy C.
“Always very professional, doesn’t over sell maintenance products but explains reasons should consider replacing. Fine man!”
– Wm. (Bill) G.
“Cheyenne was very professional and respectful, she explained in detail what she was doing and explained what the diagnosis was, I appreciate her honesty and look forward to continue working with quality heating and air-conditioning to service my home.”
– Steve P.
“Jake is always professional, on time, and provides a great thorough service!”
– Sandy C.
“Great service as always, in and out quickly!”
– Robert W.
“Jose was very professional, personable and knowledgeable regarding the maintenance of the furnace.”
– Monya M.
“Jake was extremely knowledgeable and got us back up and going quickly.”
– Kara R.
“Very polite and brought in all equipment needed to avoid going in and out of the house.”
– Jeremy S.
“Jake was great! Professional, friendly, fixed and cleaned my fireplace beyond my expectations and, after a brief discussion maintained my heating system. Very pleased with his service.”
– Gineal D.
“Chyenne was very thorough, informative, courteous, and professional. Thank you for your help.”
– Darrell S.
“Called before arriving, explained all discovered during maintenance, gave some options since furnace is very old. Very professional and kind.”
– Diane S.
“Professional, capable and great customer service”
– Dwight P.
“I have had excellent quality from Quality Heating. Jake has been the person who has been coming to the house for my maintenance and any other needs for my air conditioner and heat. The service is outstanding and very prompt. I highly recommend Quality Heating do anyone who is needing repair or an upgrade to their system.”
– Joan D.
“Just had Jake here to do our regular maintenance and he is top notch! Very knowledgeable, friendly and helpful as are all your techs. Thanks so much!”
– Sherri L.
“Today’s technician, Chyenne, was great! She is knowledgeable, efficient, and personable!
We are very satisfied with the service provided by Quality Heating and Cooling.”
– Diane W.
“I always appreciate how thorough my service tech is and is willing to answer any questions I have.”
– Sonja T.
“Great service EVERY SINGLE TIME! Every technician is friendly, explains the issue and solutions well and efficiently finishes the work.”
– Wade C.
“Always the best service, Jake very friendly and knowledgeable . I know I can count on them when I need them!”
– Gerry C.
“Cheyenne is great. She knows what she’s doing and does a great job. She’s friendly and easy to talk to. And I really appreciate her professional qualities. Thanks again for a great service experience.”
– Penny T.
“As always, Jose’s knowledge and service were second to none. He arrived on time and made quick work of the repairs needed to get our AC unit back running at optimal performance. Thank you Jose!!”
– Matt C.
“Jose provided excellent professional service.”
– Budd K.
“Chyenne did a very good job explaining everything took care of what I needed to get done and was very helpful”
– Randy T.
“Efficient, skilled, friendly, answered questions well. Thanks”
– Jerry B.
“We were having issues with our thermostat changing temperatures on its own after purchasing this home. Called Quality and under an hour they sent Cheyenne out to reset the thermostat and teach us how to use it. Thank you so much Quality and Cheyenne. Cheyenne is awesome. We highly recommend you all.”
– Tammy J.
“Jake came out and helped us while we weren’t getting in air out of our AC. He was able to identify the problem right away and fix it asap. Super thankful!”
– Anna S.
“Jose was very knowledgeable, friendly and is honest. We love the service we get from Quality Heating & Cooling Co.”
– Crystal C.
“Chyenne was wonderful! She found the problem quickly while educating me on what the problem was and how she was going to fix it. After getting the “ok” from the owner (we rent) she fixed the problem and went even further by clearing out the dirt that was clogging one of the pipes; which I didn’t know was clogged. My dogs loved her and she petted them and took a picture for the Facebook group. I would recommend this company because of her personality and knowledge.”
– Colleen E.
“Was very knowledgeable, polite and friendly. He gave us all of our options for a new system. The company for our current system went out of business. He followed up with us and helped to set up a home visit with someone who could help us
We were very pleased with all of Jose and his help.”
– Cindy C.
“Jake was great! Did a good diagnosis and returned to install the new condenser fan as promised. I signed up for the Bronze Maintenace so hopefully my system will not have a problem in the middle of the summer or winter.”
– Kenny C.
“Jake was great. Explained everything and was a really nice person.”
– Mary F.
“Jake has serviced our AV and Furnace for a few years now. He provides his expertise and care to every interaction and conversations. Fantastic service overall!”
– Ty B.
“Chyenne was/is wonderful. She has been servicing my parents equipment for a while. She even realized that my mother who recently died was not in her “usual” spot. You cant beat that kind of kindness.”
– Cris G.
“She was awesome explained what was wrong and took care of rhe problems. Very polite and a real pleasure”
– Ray P.
“Cheyenne was very kind and courteous. She explained everything she completed and we are waiting for a cooled house again. Our dogs will love it too “
– Patti P.
“Jose was fantastic. He was professional, fixed our issue quickly and was super nice. Even gave tips on how to get better performance from our unit! Highly recommend A+”
– Jenn T.
“Quality Heating is the best , calmed my fears about having to replace furness. Jake has been here before and really appreciate his knowledge and honesty!
Thank you so much!”
– Gerry C.
“Cheyenne was prompt, professional and courteous throughout my experience with her, and throughout her work. She was very friendly, knowledgeable and was more than happy to answer any questions and pass on further recommendations.
I would highly recommend this technician and Quality for HVAC services.”
– John M P.
“We have always appreciated Jose. He has always been super thorough and friendly. We hope we always have him as our service tech.”
– Ron P.
“Very thorough and complete in testing and resolution.”
– Ken O.
“Jose is personable, noticed details that seemed out of place, followed through and did find the solution. He was thorough in his maintenance inspection. Thank you.”
– Jerry Lee B.
“Very professional and personable. Explained options thoroughly and easy to understand.”
– Debi G.
“Jake was super cool and friendly. Identified the problem quickly.”
– Chelsea C.
“Jake was very nice and easy to work with. No pressure to buy new unit. Thank you, Jake.”
– Joyce E.
“Jake is very professional and assess every detail. He explained every detail of the repair. It was a very reassuring experience”
– Connie W.
“Jose was very knowledgeable and provided us with options for our repairs. He was professional and took the time to make sure we were satisfied!”
– Eric B.
“Very knowledgeable, answered my questions, came across as very professional.”
– Jaclyn S.
“Very professional, prompt, wonderful personality”
– Jeab D.
“Jose was extremely efficient, professional and kind.”
– Mary I.
“Very nice. Did not pressure me to buy extra I did not need.”
– Joyce E.
“Cheyenne is professional and knowledgeable.”
– Leland C.
“Excellent service and explanation of everything they did. Respectful of property, and sweet with my dogs. I highly recommend Quality heating and cooling!”
– Michal V.
“Jay and Cheyenne were both amazing. Good explanations and quality work!”
– Michal V.
“Prompt, friendly, knowledgeable and efficient! Great job Jake.”
– Kelly G.
“Quality Heating has excellent service. Jake has been here twice and has always provided excellent service! I recommend them highly!”
– Gerry C.
“Very thorough and helpful with letting me know about a gas leak. Nice young man. “
– Kathy R.
“Had the annual service done by Jose. Next he installed a WiFi thermostat ecoBee for our system. Jose was on time, knew the product and helped me get connected. The ecoBee looks great. Touch screen.
Thanks Jose. Great job. Top notch.”
– Mike M.
“We had quality heating install a new AC unit in our older home two years ago. Since then we have had them do our maintenance checks twice a year on our heating and AC units. They have been excellent to work with and we would highly recommend them to others for HVAC needs.”
– Jason B.
“Chyenne was very helpful. Showed me what the problem was and explained what needed to be done. Provided a quote before performing repairs.”
– Jeremy S.
“Performed spring maintenance today. Technician Jose was right on time and shared with us the findings from his visit. We have used Quality Heating and Cooling for many years now for our twice a year check up on our units. Always professional, always on time at a very fair price. Their technicians and office staff are wonderful. Highly recommend this company for your heating and a/c needs.”
– Bette M.
“Jose is professional, knowledgeable, and personable. We are 100% confident in his service and recommendations.”
– Don W.
“Cheyenne was very easy to talk with and explained in detail what needed to be done to my AC and gas furnace and did a great job& very professional.”
– Steve P.
“Jake always does a great job and let’s you know of issues and recommendations.”
– Steve P.
“Very personable and totally competent!”
– JoAn W.
“Jake is the bomb. All knowing! All seeing! All good!”
– william michael & sandy C.
“Jose was very professional and helpful. I would trust him with replacement and recommend him.”
– Wayne S.
“Always great service look forward to seeing you guys all the time”
– Larry F.
“Jose was great… I’m very happy with this experience.”
– Jeff R.
“He educated us on how to maintain and change batteries. He answered all our questions. And made sure the thermostat was running correctly before he left.”
– Vicky D.
“Emergency services are taken seriously by this company. My call was answered at 7am by a technician working for this company, I was given advice on how to get the heater going until a service technician arrived. The heater was diagnosed, I was given my options and left with a space heater to calm my anxiety about the possibility of the heater going out in the night. Very clear communication, reasonable pricing and most of all EMERGENCY service.”
– April Z.
“Jose is always professional, doesn’t waste time and if something needs addressing he explains things so I understand.”
– Jessica L.
“Jose was very professional and thorough. Gave me several options to help improve the longevity of my air conditioner. When it comes time to upgrade parts, or entire units, Quality heating and cooling will be my first call. Thanks Jose for your help! You were great!”
– Grant B.
“Cheyenne serviced our system and explained what she did and options for the future.”
– Ralph F.
“Jose was polite and knowledgeable. He even helped assisted with photos of a gas leak which Intermountain Gas has to repair.”
– Rex R.
“Jake was very nice, explained everything he was doing and told me what to look for. Jake was very professional and nice as well. I’m looking forward to the check ups on my heating and air. Looking into a hot water heater and going to be talking to Quality. Thank you Jake!”
– Gerry C.
“Aaron combines friendliness with professionalism, which we have appreciated over the years that we have been customers of Quality. His experience in the HVAC field makes him a valuable advisor.”
– Linda K.
“First off I wasn’t expecting same day service but I had no heat, the Lady I spoke to on the phone to set up the appointment she was super nice and helpful. Jose the technician and the young lady I didn’t get her name. Sorry. Super informative explained everything. I was comfortable with his decision as too what was going on with my system. They got me back up and running, Thank you!”
– Michael T.
“Fast efficient and extremely knowledgeable thank you so much for a smooth quote”
– Aodhàn C.
“Jose diagnosed the problem quickly. Went to pick up parts and got my unit back up and running.”
– Michael E.
“Jose was quick to respond, friendly, knowledgeable, and knew how to fix my swamp cooler! Highly recommend!”
– Sue W.
“Everything from start to finish was the very best!! Will continue to use them and you should too!!”
– Maria S.
“Jose was polite, courteous, and most knowledgeable. I was quite satisfied with his work.”
– Ronald D.
“Jose was great as usual he has been to our house before he always does a really good job and very fast”
– Larry F.
“My technician Jose Medel was knowledgeable, thorough, and pleasant to work with. I’ll continue using Quality for my air conditioning and furnace needs from now on.”
– Rex R.
“Great Job. Explained the problem, went over costs and solutions. Then got it all fixed”
– Jacob L.
“Jose was prompt, courteous, very knowledgeable, and a pleasant personality. He also looked at our furnace just to let us know about possible maintenance, and explained how his company did twice a year maintenance for a yearly service fee. He was very thorough and his explanations of things that should be checked on a furnace and an air conditioning system. He was able to set up an appointment for us for the following week before he left. Outstanding young man, and service! Every person that we have dealt with from this company has been amazing!”
– Catherine K.
“She was professional, courteous & timely. She explained your programs to me & was knowledgeable of services you provide.”
– Susan R.
“He was very helpful, VERY NICE, and took care of my problems!!!!”
– Carolyn W.
“Very professional and friendly. The work & installation of the new humidifier was done extremely well and the explanation was clear & concise! The technicians were knowledgeable and helpful in every way and completed their work in a timely manner.”
– Ron C.
“She was very friendly, helpful and informative on my questions! I’ll be using you guys again for my rental property as well.”
– Amy H.
“Cheyenne was very polite, respectful, efficient, thorough and knowledgeable. She had excellent communication skills and was very friendly.”
– Mary I.
“Jay was professional, personable, explained everything thoroughly, and worked to get me the best price possible!”
– Catherine K.
“Visit was fast. Technician was professional and polite”
– Darren D.
“The service I got from Quality Heating was great. I woke up to my furnace not working and called Quality. Jake was here within a half hour and had me up and running very quickly. He also explained what I could expect from my older system in the future. Very helpful.”
– Rod B.
“Cheyenne was very helpful and polite. She explained everything she did in a way I understood.”
– Rod B.
“Jake was awesome. He taught me what to look for and how to make sure I safely use maintain my fireplace so that I can avoid potential accidents or damage. Couldn’t be happier with the service. Thank you again Jake for all the info and being so open to discussing what you were doing.”
– Chris B.
“He was knowledgeable, rechecked some items, and found solutions so that the fireplace works great. Very pleasant to work with”
– Jerry Lee B.
“Jay was extremely knowledgeable on the heating duct system. He was very kind and polite, a great asset to this company.”
– Ron A.
“Knowledgeable Efficient Courteous Cordial”
– Jerry Lee B.
“Jay is very professional, informative, prompt, and helpful. I am looking forward to the installation Quality will perform.”
– Darrell S.
“Jake was very professional and informative. He is a great representative for your company!”
– Brad C.
“Jake did a fantastic job of communicating his arrival time, work process and maintenance results. He was courteous, and very professional. Great quality at a good price.”
– Sue H.
“Jake is the BOM-DIGITY. Intelligent, well-spoken, a spot-on work ethic and is easy to hang with as he goes about his HVAC maintenance protocol. I have no worries about my system going into winter now that Jake has put his eye on it.”
– william michael & sandy C.
“Appreciate being informed about arrival time. Provider very friendly and good at his job”
– Don Y.
“We love Jose! He knows what he is doing and does an excellent job. Jose always welcome at our home.”
– Cris B.
“Professional and friendly, got in assessed situation and had a solution. Provided a means for temporary heat until parts arrive for fix.”
– Diane S.
“Jordan was superb! Great service, awesome technician – great company. Thanks”
– Randy G.
“Jay was friendly and walked me through the process so that I understood the end result. Good job.”
– Don H.
“Cheyenne was very efficient, good communication skills and very pleasant.”
– William G.
“First time I’ve worked with Quality Heating and Cooling. Outstanding experience. From scheduling the visit to the professional encounter with the technician was great.
I’m a bit cynical on the service industry these days. Often it is frustrating to get help.
But this experience was great and I look forward to working with the company.”
– Dwight P.
“Our service agent was fast, efficient and friendly.”
– Victoria F.
“Jake is awesome! Literally crawled around the attic crawl space and even super small hole in the floor to help find the water heater in my rental neither of us knew where. He was super patient and so nice! Really appreciate all his help and taking the time to explain everything to me. I’d give him 20+ stars if that was an option. Thank you!!!”
– Kari D.
“Chyenne was very nice and very professional.”
– Daniel F.
“On time and service was great. Tech was personable and informative.”
– Steve P.
“On time. Professional. Courteous. Jake was very friendly and explained the processes. Thanks”
– Diane C.
“I can’t say enough about the positive experiences I have had with Quality Heating and Air. EVERY person I have had either personal or phone contact has been positive, helpful, accommodating and professional. They are on time, charge reasonable rates and are honest! I have an older unit I am trying to get the most out of and never have they pressured or “scared” me into buying a new one. They recommend it, but zero pressure. If you are in need of HVAC service, give them a try. I am now a loyal customer. I approve of this message !!!! Lol. “
– Pete T.
“Jake was very personable, knowledgable and thorough!”
– Diane W.
“Jose was knowledgeable and so kind! He took the time to show me what some possible issues are, proper maintenance and suggested energy efficiency tips when the temperatures are high. He also used the phrase “okie dokie”. He deserves 6 stars just for that!”
– Jessie J.
“Tim was polite , courteous, engaging, and a straight shooter! We liked him a lot!!! We have and always will recommend Quality for all heating and cooling needs!”
– Vickie W.
“Jose was quick and thorough! My unit is up and running within 2 hours of calling Quality Heating and Cooling. Gracias!!!”
– Rocky G.
“Actually, nothing was wrong with my garage air conditioner. Somehow I personally changed the setting on my handheld unit from air conditioning to heating. So naturally the temperature kept going up. Seemed like an issue but it really wasn’t. Jake was a gentleman. Knew I screwed up but was very curious! Just like always, great people, great service, and allowed me to salvage my dignity! “
– Bradford C.
“Jake was very upfront with the issues and gave us options of what path to take.”
– Rob D.
“Our technician, Jose, was excellent. He advised us what he was going to do and explained the billing. He is very professional, efficient, knowledgeable and friendly. If possible, we’ll request him again.”
– Nina H.
“Was on time and provided a quick assessment and quote.”
– Kyle S.
“Jake was very thorough and explained the processes clearly.”
– Cathy F.
“My AC went out when it was 103 degrees outside. I was able to call in after hours and spoke to Jake. He was able to get to my home the next day before it got hot and get it fixed. Thanks to our extended warranty we only paid labor and got the maintenance plan to. Very happy with the service Jake provided, he was able to get to us a full 3 days sooner than anyone else could.”
– Matthew K.
“Jake was awesome! Called Saturday morning and he was able to get me in to a cancelation spot. He was very thorough, walked me through what he was finding, and gave me options on what the best plan would be moving forward. Always outstanding service with Quality Heating and Cooling.”
– JP O.
“Both my wife and I were impressed with Jose. Courteous, professional, and knowledgeable. He took the time to explain what he did and explained the problem. Thanks!”
– Carl B.
“Very professional work by the repair tech. They were able to squeeze me in at the last minute which was much appreciated. Well done!”
– Kerry B.
“Great experience! Super nice guy. Easy company to work with.”
– Sterling V.
“Jake was as usual great. He has been my repair/maintenance guy for awhile. Very knowledgeable and large on customer service. No objections.”
– William C.
“Professional and explained the problem he saw.”
– Carl B.
“He was awesome. Very knowledgeable.
Never any issues with Quality Heating”
– Rhonda C.
“We worked with Jay Gentle and found him to be very knowledgeable and helpful in several ways. Not only did he explain our options he’s a very good listener and made sure not to oversell us anything beyond our real needs. With supply chain issues we experienced a slight delay on our installation due to back orders but Jay provided us with three alternatives to getting the job done sooner – we accepted one of his suggestions and couldn’t be happier with the outcome. The installers (Tim and Jeremy) were super pleasant and knew their stuff – they were very tidy and never left a trace of debris. Their installation looks great and we are so thrilled to have a quite and efficient HVAC system on our home. Thanks to everyone!”
– Dale M.
“My AC stopped cooling & I did a quick fix myself by installing new fuses & new filter while I awaited my maintenance appointment in three days. During my appointment, it was discovered I needed a new capacitater and fuses of a higher amp. Both items were replaced by technician. The technician explained to me the mechanism of each and the diagnotic results. My water heater maintenance draining was also done. Per my questions, I was informed the year of my water heater, and about options of replacement ( standard vs on demand ). I really appreciate all the staff at Quality; I feel you really do partner to work with homeowners per quality of equipment, knowledge, caring, professionalism and being personable. Thank you for all you are and do !”
– Lorraine M.
“Jake was excellent! He repaired our A/C quickly.”
– Anna P.
“On time arrival, friendly, professional and pleasant member of your company. Thank you!”
– Pasu S.
“Jose has always been professional everything when service is needed.”
– Michael Logue D.
“Talked to Heather this morning and Jake came out same day, and it’s a Saturday!
He got here faster than I expected, spotted the problem quickly, went to work on it and had us running with a spare part until ours was ready on Monday. Great guy, personable, and explained things well. Would gladly be a reference for you all.”
– Jeff B.
“Jose instantly found the issue, checked the warranty status, and solved the problem in minutes! After that he noticed the unit was making more noise than it should and solved that issue! The explanation off the maintenance plan made it a no brainer.”
– Emmett N.
“Fantastic! In the dead heat of summer Jay tried to determine repair bs replace. He gave his honest evaluations and even crawled into the attic to make sure we were getting the proper equipment needed for the house! Hats off to making life more comfortable for us as soon as possible!!!”
– Linda L.
“The Quality Heating tech was on time and very thorough with the maintenance (a/c tune up). Quality Heating is well worth the price for maintaining your home HVAC system. Unlike other Treasure Valley companies, they WILL NOT upsell you on anything that’s not needed. I highly recommend Quality Heating if you want to keep your HVAC system well maintained all year long.”
– Wade C.
“Jose was great! Courteous and knowledgeable, got the job done quickly. Explained everything, and asked if I had any questions then emailed info. Came out the same day we called!”
– Malinda F.
“Jose was great. Explaining everything in terms we could understand. Very knowledgeable.”
– Jon W.
“Quick quality professional service!
Thank you!”
– Holly M.
“The technition Jose was a pleasure to have out to check the maintenance on our air conditioner /furnace. He was very polite and knowledgeable. While he was checking out the air conditioner he smelt a gas leak on our gas meter next to where he was working and let us know about it! We are very happy with the over and above service he provided!”
– Jenn U.
“Jake came to the house, as requested. He was very personable, easy to converse with, explained all the options, and gave us a moment to make a decision. There was no pressure of any kind. He was very courteous, and we appreciated his caliber of first class service. Yes, I would contact this company and request Jake again in the future.”
– Lori O.
“Amazing service, fast, same day. Super knowledgeable and fixed the problem. Would recommend.”
– Tyson B.
“Very respectful. Fit me in fast. Within hours of calling. Thank you”
– Dereck G.
“Excellent representation of your company. Friendly, courteous, and efficient.”
– Bradford C.
“José was awesome. professional, knowledgeable, thorough and empathic. Truly the Best!”
– Deborah S.
“Thank you Jose for helping us solidify the cause of our issue and fixing a certain area builder’s costly mistake. Thank you quality heat/cool for quickly working with me and again Jose for your help!”
– Brett B.
“JOSE IS TOP NOTCH PLUS PLUS. GREAT TECH. I HOPE ONE DAY HE ASPIRES TO HAVE HIS OWN HVAC BUSINESS. REALLY LIKE THE PRE ARRIVAL NOTICE WITH PICTURE OF TECHNICIAN.”
– JOE F.
“Jose is an exceptional serviceman. He is knowledgeable, efficient, and personable. Quality has done our service for 32 years, and Jose stands out of all the servicemen we’ve had!!”
– Jim W.
“Jose was very polite and considerate. In my opinion he did a more thorough maintenance than other technicians. Jose is a great asset to Quality Heating and Cooling. My air conditioner was not working and he fixed it in a very timely manner. He was very knowledgeable and go right to the issue.”
– Sylvia C.
“Technician was polite, thorough, and efficient. He serviced everything on the contract.”
– Charles W.
“I moved into a new home and my HVAC system was running properly. I had the pleasure of working with Heather, Jose, Jake and of course Jordan. They found all the issues and I am up and running, thankfully before the summer heat! Thank you Quality for 5 star service! Highly recommend! “
– Lynda B.
“Jake was friendly & took time to answer any questions I had.”
– Sharon H.
“Professional, timely, & cordial. Great service!”
– Richard W.
“”Jose is extremely efficient and thorough.” We always request him when making service appointments. Today was for Spring Service of furnace, A/C and water heater. “Jose, thank you for the care you give us.” Again we signed up for yearly service knowing we are in good hands with Quality Heating.
Vic B.
May 19, 2022″
– Vic B.
“Wonderful experience as always. Prompt, efficient & knowledgeable. I highly recommend Quality Heating & Air.”
– Joan D.
“Jose went above and beyond. Serviced my A/C unit, HVAC and water heater. He was extremely efficient and thorough. He even helped replace my air filters while explaining the best ones to purchase and proper installation. I signed up for yearly service knowing I will be in good hands.”
– Jennifer A.
“Jose is fabulous. He always explains what he did and what is going on, plus I have two dogs and he is great with them when they come to greet him. I truly appreciate him and your company.”
– Amae L.
“It was spring cleaning at our home and Jose was thorough and conscientious. He drained 2 hot water heaters, cleaned dryer duct, cleaned gas fireplace and did the annual maintenance for the air conditioner. He had to crawl over the washing machine to get to the dryer vent which was not a small task. He did everything with diligence and still had a smile on his face. A real Quality guy.”
– Lorette W.
“Quality Heating and Cooling always provides great service. Having them come out twice a year keeps our systems in great working condition. Our technician today, Jose, was knowledgeable and efficient, and above all, Friendly!”
– Kim M.
“Jose was fantastic! I got great service I’m on a made plan thank you so much!”
– John D.
“Technician Jose Mendel provided excellent service. He is knowledgeable, professional, and personable.”
– Don W.
“Our technician, Jose, as usual was very professional and courteous. He showed up on time and explained anything of concern. Kudos to Heather as well who scheduled the appointment and provided cheerful customer service. I’m very happy with Quality Heating & Cooling.”
– Donald L.
“Technicians very professional. Never stopped work, until it was finished. Cleaned up nicely. Couldn’t even tell they had been there. They explained the equipment and how to use it very well. Plus they had a great sense of humor. I will definitely use this company again and suggest it to my friends and family.”
– Karen H.
“Always a pleasure to see a professional like Jake Top notch service.”
– Leland N.
“Jose is always professional and very personable. It is always very thorough in checking out our system and explaining his findings. I have full trust in him.”
– Ronald P.
“Jay Gentle was very thorough and spoke to me to where I would understand. Very professional.”
– Karen H.
“Jose was great!! Knew right away what needed to be done and was quick and efficient.”
– Joel K.
“Jake from State Farm is the best. Cordial knowledgeable and friendly. Thanks quality heating for your great guys and awesome service”
– Darylyn C.
“My wife and I have been very pleased with the service from Quality Heating and Cooling! Jose came out to do maintenance work last week and did a superb job! Thank you for your professionalism and expertise. He is a credit to your company!”
– Michael S.
“Jake was very helpful and knowledgeable. He made the process painless.
Thank You
Rod”
– Rod B.
“Jose was GREAT! Very friendly and helpful in understanding the minor repairs needed to our AC unit. We’ve used your company for years and only have good things to say about the service. You can tell it is family run business by the way the people care.”
– Elaine R.
“Jake is a very nice man, was extremely professional and informative, worked quickly and was patient to answer all of my questions.”
– Nancy M.
“Jake was on time, friendly and informative. I cannot express the level of appreciation I have for the professionalism I received by this company.”
– Andrea P.
“Jake really knows his job he has got really good qualities for a tech. I would not want anybody else to check my air and heat. Great personal skills”
– Audrey W.
“First time using quality heating and cooling and I was very happy with Jose who did our service. I will definitely recommend them to my friends.”
– Larry F.
“Ashley was very pleasant on the phone. She was able to schedule us for the following day for a much-needed gas fireplace repair. Technician Jose Medel arrived on time and he quickly diagnosed the exact problem which was instantly fixed. Now our gas fireplace works perfectly. We highly recommend Quality Heating & Cooling Company!”
– Melanie J.
“As a retired HVAC technician myself Jake’s customer service experience was excellent and thankful.”
– John K.
“Great service! Jose did a great job, very through and detail oriented.”
– Logan B.
“Heater quit working in the middle of this cold winter. Jake was awesome in explaining and checking several possible problems. Found the culprit and whoa la we are back up and relishing a warm casa once again. Addie and I are happy.
Thanks jake you rock
Darylyn and Addie”
– Darylyn C.
“Jose Great work at a fair price .I highly recommend Jose”
– Glen B.
“Technician was extremely knowledgeable very helpful solve problem I am pleased and would recommend I am pleased and would recommend.”
– Glen B.
“I just got home from a week away on Christmas vacation. When I walked in, my house was 47 degrees. I called around and Quality Heating was the only place that could send someone immediately. They were very friendly and sent someone immediately and fixed the issue quickly. I’d work with them again.”
– Raelin G.
“Thanks for sticking around to figure out what was wrong.”
– Deidra P.
“Jay was quick, personable and professional. He explained things so we could understand what was going to be done. Thanks!”
– Steve A.
“Jake was awesome! Very nice. He helped me reset my connection for my phone app that we haven’t been able to do for months!”
– Heidi S.
“Such great service. Searched for the problem. Ordered the part. Part arrival, one day, fixed the unit & verified all was working correctly. Provided services available when needed .”
– Chuck E.
“I was having a tough day and then Jose arrived to help me with my fireplace not lighting. He was so very friendly and helpful. He was very knowledgeable and helped me understand some basics without making me feel stupid. He cleaned up even the small mess he made. He is a wonderful asset to your business. Don’t lose him. I once owned my own business so I understand the value of outstanding, caring employees. He’s a keeper. By Dorsey Hill”
– Jose M.
“Jose was so friendly, helpful and knowledgeable. He got our gas fireplace up and running and even offered to tune up our furnace while he was here. He took his time and did great quality work. We will definitely be using Quality Heating and Air in the future for all our maintenance and repairs.”
– Crystal C.
“Jake was very prompt and professional, will use them every time”
– Rick R.
“Great request of service on Web Page. Quick confirmation with scheduling. Text message confirming appointment.
Jose very efficient diagnosing problem. Very friendly & courteous including protecting our new floors. Thank you very much .”
– Chuck U.
“I thought the technician was very knowledgeable and conscientious of his work. He was also on time.”
– Henri P.
“It was good, he told what to look out for and even changed out our filters.”
– Mark A.
“Very nice and went over things where it was understandable.”
– Candi L.
“Once again Quality did what they are best at!”
– Beth K.
“Jose arrived on time, communicated clearly and solved our problem. 10/10.”
– Kalian O.
“I am very happy with Jake’s work. He explained well about the process. Highly recommended.”
– Pasu S.
“The folks at Quality are super. Jose Medel is great guy and knowes what needs to be done and when. He consistently reviews with me each step in the maintainence routine and the reason for doing it. He arrives when scheduled and gets right to his duties. We are are very happy with Quality Heating and Cooling and have been with them for 20 years.”
– Cris B.
“Jake was exceptional! He was patient and thorough when teaching me about the features of my Ecobee system”
– Nancy M.
“Thank you for being on time or even early. So nice to not have to wait all day or many hours for someone to show up!”
– Cindy W.
“Jose was fantastic and the service was quick!”
– Tyler B.
“Jake was outstanding. Easy going. Very pleasant, not afraid of my dog. He also made the new equipment very easy to understand. He was very patient and clearly concerned about my satisfaction. He’s a 5!”
– BRIAN D.
“Jose has come to do our maintenance services several times. He’s always very thorough. He takes the time to address any of our questions or concerns, and he always goes the extra mile.”
– Sharon H.
“Jose was great! Don’t lose this employee. Very knowledgeable and helpful.”
– David H.
“We had a complete Geo-thermal system installation in 2015, and have the twice a year maintenance program through Quality heating & cooling. We’ve had several different technicians at our house and all of them are top notch. We don’t always get the best company on the first try, and with such a big investment it’s been a relief to know we did get the best with Quality Heating and Cooling. The whole team is excellent, and we can’t say enough good things about the company. This is not our first house, or our first experience with an HVAC system. It is our first complete start to finish install and I thank my lucky stars for doing all the research and going through with Quality.”
– Neal J.
“Jose was great! Vacuumed out everything and did a thorough inspection of my old oil burning furnace! He was kind and professional and did a great job!”
– Brieanne E.
“Jose is top notch. Very professional and knowledgeable.”
– Ange H.
“Jay was thorough, professional, personable and very informative. He took his time explaining options snd answered my questions so I feel I can make the best
decision to meet my needs.”
– Cindy W.
“Jose and jay were awesome. Very through with the work and explaining all that he was doing. Air conditioner working great heater needed help which Jose took care of and alas we even cleaned out the dryer duct. Thanks guys you are the best!!!”
– Darylyn C.
“Very polite, very pleasant young man. He was willing to spend time with us and discuss our system.
A refreshing change in today’s world.”
– John O.
“These guys were great! So friendly and knowledgeable. Installed my new water cooler. Showed me how it worked. Cleaned up and made sure I had the save water pressure. I would recommend!”
– Angie C.
“You’re very knowledgeable and courteous. You are always time concesious for the equipment and how it is performing for the customer.”
– Audrey W.
“Awesome technician, awesome service.
Very personable staff. Always reliable.”
– Richard S.
“Jake was on time, polite and knowledgeable. We look forward to seeing him again.
mike & sandy conner”
– William C.
“Jose was punctual, polite and very thorough. I definitely think Quality Air and Jose provided best work “
– Andrea R.
“The technician Jake was prompt, knowledgeable, very fast and efficient with the repairs to my AC unit. He had the problem diagnosed and repair in less than 15 mins. Jake even diagnosed the issue of my master bedroom over heating from the lack of a missing vent in the bathroom!! The service from this company is more than exceptional to say the least. 10/10 would highly recommend!!”
– Dontae M.
“Jake was very knowledgeable and communicated well.”
– Dan D.
“Jake was very professional and friendly. He was here for annual maintenance. Did a great job explaining his job today and he was very thorough explaining what he found. Was very happy with his visit.
Once again I am impressed with the company. Everyone has been outstanding. We are very happy with Quality Heating!”
– Bradford C.
“Jose was able to arrive several hours early which was great for us. He was thorough and explained what he did for maintenance. We will continue to use Quality Heating for our AC and heater maintenance.”
– Carol B.
“Jose showed up on time and immediately discovered the problem that our roof unit was completely iced up. He was quickly able to resolve the issue and cleaned up everything he had worked on and left it in better condition than when he started.”
– Tanner L.
“Jake was excellent. Fixed my AC unit quickly and answered all of my questions professionally. Always impressed with Qualities crew.”
– Ty A.
“Technician Jose Medel was great. He explained what what’s wrong and also explained how to make sure it doesn’t happen again. Great work. Thanks”
– Stacey S.
“The technician Jose Medel showed me that he has knowledge of his job by explaining and informing me of the functionality of each part of my ac unit and so on. He was patient and did a great job.”
– Robert N.
“The technician was very polite. He answered all of our questions was very patient. He was thorough and found the problem. Still letting the house cool down but it feels great.”
– Julie H.
“Service calls with Quality are always a breeze. Thank you!”
– Steven R.
“Jay explained all of our options for replacing our AC unit. He was very upfront and helped us to better understand what was going on with our unit. We loved how professional yet personal he was and made us feel better about our situation.”
– Kali S.
“Jose was professional, knowledgeable and provided me with helpful information.
He was meticulous in making the necessary repairs and completed his work efficiently.
Thank you.”
– Michele C.
“Jose was very professional. He solved the problem with our gas furnace in an hour. We would highly recommend him to anyone. Very personable as well.”
– James D.
“Jose was AWESOME! great work ethic. Very efficient. Ask for Jose when getting service done!”
– Robert W.
“Jake was on time and professional, he explained what he was doing and had my a.c. back running in about thirty minutes. I give Quality heating and cooling an A-plus.”
– mel v.
“I wasn’t there but the feedback from renters was great, good job, pleasant Jose. Thanks I’ll call again for sure. Happy day”
– Roxanne G.
“This guys was great, on time and fix our unit within couple of hours. And there is nothing like sitting with no AC when outside temperature hit 110F. “
– OLEG B.
“Jake was very good. Told me what was going on and my options. Very clear and concise and great with my annoying, barking dog! Thanks Jake”
– Ty A.
“Our AC finally died after years of service and during this years record breaking high temps. Aaron, of Quality, visited our home within one hour of me contacting the company. I had,
at the time, already researched the Carrier AC units I thought may be appropriate for our home. Aaron evaluated our needs and recommended a 3ton unit. He was upfront on what he felt was proper and no attempt to upsell or recommend anything over what we needed. He recommended one of the units I had researched (least expensive model) that would, properly, serve our home. I was impressed with him and his honesty as to what our AC requirement were. We all know there are companies who will try and upsell an individual but Quality Heating & Cooling does not do that. He made arrangement for a quick installation (thankfully) and it was completed by a very nice group of installers. Quality is a family owned business that goes the extra mile to satisfy their customers.”
– larry k.
“I was so thankful that Jake came to my house right away! He was extremely thorough and educating me about the air conditioner. We were very thankful to have him fix it before the real heat comes today!”
– Bernadett M.
“As luck would have it, my air conditioning unit went out in the middle of a heatwave on Friday night before Fourth of July weekend. I called about 20 different appliance repair shops and nobody could help me, Not even the company that I’ve been using for many years. Finally, I called Quality and spoke to Heather. She sent Jake out to quickly fix my air unit… polite, courteous and knowledgeable, Jake did a great job! Thank you so much!”
– Allen W.
“They came out the same day and were able to get me back up and running. The office staff are super friendly and helpful. Highly recommend!!”
– Justin G.
“Chris had us up and running in just a few minutes. Thanks”
-Kevin H.
“The tech, Jake, was thorough and helpful. Took his time and we trust his work. Very personable. He wore a mask at our request. We would prefer everyone who is inside the homes have the Covid 19 vaccination.”
– Patty F.
“Heather and Jake were rockstars! Heather was on top of communication and contact, keeping me up to date on the crazy series of events that occured. Jake was available and accommodating in a busy season to diagnose and later repair my AC. I’m incredibly happy with the work performed and process throughout. Heather was my champion and helped everyway she could. Jake was knowledgeable, efficient and professional with his diagnostics and repair. I would absolutely recommend Quality to others.”
– Nick J.
“Jose went beyond the expected level of service and professionalism. He pointed out an issue with my hot water line and gave recommendations on preventative maintenance for my AC unit. Installation was fast and thorough.”
– Jason C.
“The Service Coordinator, Heather, was absolutely great! She was responsive in getting the information I wanted and scheduling our water heater installation. The Installation Techs, Dakota and Hunter, were courteous and very professional. They arrived on time and cleaned up after the job. The installation looks tidy, not like some of the Dr. Seuss installs I’ve had from others. Thanks for the great work Quality Heating & Cooling!”
– Don L.
“Jose was very courteous and professional. He arrived on time and explained everything he did. My A/C got a clean bill of health!”
– Donald L.
“Appt follow up & day of appt, Proactive notification via text w/ techs pic & arrival. Tech was nice professional, knowledgeable & answered all of my questions. Clearly explained maintenance of air conditioner, water heater & furnace”
– Tommy W.
“Jose was great to work with and answered all of our questions about our high tech geothermal water based system which is complicated. I finally learned how to set the thermostat correctly! Thanks Jose you rock!”
– Janet Z.
“Jose was professional, punctual, and communicative. He did a great job resolving our problem.”
– Paige W.
“Jose (service tech) arrived right on time. Courteous and friendly. Performed excellent service. Everyone at Quality Heating & Cooling is 5-star!!”
– Bette M.
“Great job and excellent technician. Very thorough.”
– Jan C.
“Jay and his crew installed a new furnace in January 2021. My old furnace died on a Wed night; I called Quality on Thursday; they came out Friday to diagnose and repair if possible. It could have been repaired, but I decided, due to its age (over 25 years old) to get a new one. It was installed on Monday. Excellent service and very professional. Today they were here to set the furnace up for an inspection by the City. This is a great company to do business with. I would give it 10 stars if there was such a rating. Jay even told me that Intermountain Gas company had a rebate for which I am eligible. And arranged 18 months no-interest financing.”
– Patricia C.
“Prompt response, accommodating our needs, with clear communication about services performed and pricing.”
– Kevin T.
“Everyone I had contact with was professional, accommodating, and had pride in the job they did. Your organization is the BEST!”
– Bradford C.
“Service men have always been thorough and courteous. The work is always completed quickly and accurately.”
– Curtis K.
“Polite, professional and knows his job!”
– Arturo D.
“Jose was first rate! He arrived on time, replaced our humidifier canister, gave me very thorough instructions on how to do it myself, and reset the thermostats. He is friendly, courteous, and very knowledgeable about the products and services offered by Quality Heating.”
– Monica D.
“Jose is very knowledgeable and professional. You couldn’t ask for a better technician. Thank You Jose”
– Leland N.
“Jose was outstanding in his troubleshooting and diagnostics evaluation.”
– Robert N.
“Still trying to figure out what is going on with the furnace. Jose is very knowledgeable and a pleasure to work with.”
– Michael L.
“Thank you for installing our new hot water heater! Jay, Chris, & Dakota were so friendly and professional. I appreciate the hard work and a job well done.”
– Jenny R.
“I had service within an hour of my call. Jose was very professional, explaining the problem, the cost of repair, and answered all my questions about other options. He even offered me a space heater to use while I consider my options. I highly recommend Quality Heating & Air Conditioning.”
– Patricia C.
“Your team is the best!!!
Speed and care should be your motto, I woke up to an ice cold bourse and had no idea what to do, I got an almost immediate call back after requesting service through my property manager, and everyone went above and beyond. Thanks Heather & Jake for getting it toasty warm for me today!”
– Heather S.
“We loved everything about Jose. Super nice, thorough, great on advice we needed and more. Thank you for sending him to us.”
– Joanna G.
“The technician, Jake, was very professional and knowledgeable. He came out for an annual preventive maintenance/operation inspection of our A/C and gas furnace system.
Was very happy with the service. Would be glad to use Jake and Quality Heating and Cooling’s services again in the future.”
– Bennett S.
“So appreciate the knowledge, professionalism, and quality of work. Really appreciate your willingness to not wear cologne!! That type of consideration is appreciated!”
– Roschelle B.
“Jose was great and was very professional. Quality Heating & Cooling is the best in the valley!”
– Beth K.
“Jake was very polite and very helpful. He was more than willing to work outside in the cold and pouring rain to troubleshoot my unit. Called to make sure we were warm and brought a heater until unit is up and running 100%.”
– Rhiannon C.
“Experiences with contractors vary immensely because in time of need, most homeowners are shooting in the dark for a quick resolution of their immediate needs. In the last three months, I surveyed ten different contractors and received ten diverse prices for a new split system. We discovered Quality from one of their trucks in traffic, and after receiving a quote and surveying the online reviews, leaned in their direction. The final decision was largely intuitive but based on the reviews and price. They provided the system we requested at a price that fell in the mid-range of the other nine contractors. Aaron and his son replaced the system in one day. They responded to all my annoying questions with grace and patience. Their responses were focused on teaching me, without condescending, about the system they were installing. To compliment the transition, Alexa lives inside the thermostat casing and we’ve come to know her well. She and the new Carrier system have resolved our thermostat wars. We are grateful for the fortunate choice made in choosing Quality for our residential needs. One note: the extended warranty price, like most insurance policies is steep considering the superior quality of the product.”
– Luigi Y.
“Jose did a thorough job and was very nice. Would appreciate having him in the future.”
– Kurt M.
“Great job by Jay and crew again ! Always top notch service !”
– Jim G.
“Great service and experience! Jake was awesome, super helpful and fabulous at explaining continued service contract options.”
– Ariana C.
“Quality Heating & Cooling Co. did an amazing job of helping me out with my furnace problem (on the coldest day of the year).
Their HVAC Technician Jose Medel, was Outstanding, extremely knowledgeable and competent! He had my furnace Repaired in no time.
A big thank you to everyone at Quality Heating & Cooling Co.”
– Scott W.
“Outstanding work really knew what he was doing .We would adopt him if we could”
– Crid B.
“José was prompt, friendly, professional and efficient. He explained and showed me the adjustments he made. The fireplace looks brand new and is working better than it has since we moved in!”
– Jenn C.
“Jose my technician was excellent! He double checked everything and explained everything he was doing as he did it. I was very impressed and I would not hesitate to recommend this company to everyone family and friends! I am so glad I was referred to this company. People will not be sorry if they give them a try I promise ”
– Pam P.
“I appreciate the time and consideration Jake took to examine and explain the system to me. Very professional.”
– Shirley T.
“Very well mannered. Did a good job. Above and beyond.”
– David D.
“Exceptional service. Professional, knowledgeable & very friendly. Always excellent service from Quality.”
– Joan D.
“Jose was on time, courteous, and professional. He did the maintenance work thoroughly and quickly. When asked about the air filtering system, Jose was a fountain of information about indoor air quality options available and answered every question. Hope he is paid well – he deserves it.”
– Ken W.
“Jose did an excellent job. Highly recommend this company and employees”
– Leland N.
“Jose,
Was very thorough and knowledgeable. He replaced the igniter show me the old one and the new one and explain why it needed to be replaced. What a wonderful asset he is to your company and your customers.”
– Dennis K.
“Jake did a great job. Very nice young man. Explained things he was doing. Answered my questions, etc.”
– Joann F.
“Jose was very professional and explained what I could watch if the problem repeats itself”
– Wm G.
“Great service and wonderful people to do business with.”
– Dennis K.
“I was satisfied with Jose’s work. I think he was was very attentive to detail.”
– Linda G.
“Tech Jake was very helpful and great to work with.”
– John U.
“Jose was very helpful and suggested solutions to a bigger issue we need to save up for. Really appreciate the care that was taken.”
– Katya F.
“Jake was awesome especially considering he was the fourth person to come look at our AC. I messed up and forgot to ask for a portable unit to tide us over but that’s on me! He was in and out and wonderful.”
– Sarah Elizabeth A.
“Had our warranty service done on our home air conditioning. Jake was very knowledgeable and friendly. He even troubleshooted our wifi thermostat for us.”
– Karen W.
“Probably one of the nicest technicians I’ve dealt with. Jose was wonderful, and helped me understood what happened. Definitely recommend the company.”
– Andde M.
“Appt setup easy. Recd text reminder a day before appt. Notified on the morning of the appt & service tech was in route. On time. Professional, friendly, knowledgeable & provided recommendations on extending life of air conditioner. Great service.”
– Tommy W.
“Aaron and Jose arrived on time, did the work they were asked to do, and a bit more, and were highly professional throughout their time here.”
– Truman p.
“Jake did a great job! Very professional, had the replacement parts in his vehicle was quick!”
– Robert W.
“Jose did a great job. He was polite and got right to the job. Thank you!”
– Sarah V.
“Consistent, great service all around.”
– Dawn C.
“My boyfriend and I just got our first place together, so I’m a newbie on all the house lingo and pretty much how to function on my own. Aaron was friendly and professional, he asked the necessary questions to get the job done and didn’t make me feel inferior for not knowing all the answers. He was very accommodating, understanding and efficient!”
– Madison K.
“Excellent service and very professional. Aaron helped us get our system back online until we could decide whether to repair or replace the unit. Always a pleasure working with Quality!”
– Cory S.
“Jake was personable , courteous, and efficient. We would welcome him back anytime !”
– Vickie W.
“Excellent service and very polite. Also very helpful. Service man took care of all my needs”
– Ronald D.
“Awesome service , very professional. If I could give 10 stars I would.”
– Nick M.
“We had a phenomenal aire plasma generator installed to help clean up the air in our household. The install did not take a long time and the unit takes very little room. The rep was friendly and gladly answered any questions we had. I would recommend this company to anyone looking to upgrade their home comfort systems.”
– James E.
“Very professional and listened to my concerns and addressed them as needed.”
– Steve P.
“Loved seeing Dave again. He’s professional and pleasant!”
– Louise M.
“Aaron was awesome
He took the time to answer all my questions and explained how to use the thermostat settings to my satisfaction”
– Ann P.
“About five years ago Quality replaced my furnace, air conditioning and water heater for an excellent price and there have been no problems. Company personnel have been very nice when I contact them for a filter. I am a happy customer.”
– Dennis S.
“Aaron answered all our questions quickly, and efficiently. We’ve had many years of experience with Quality, and they’ve always surpassed our expectations!”
– Ed W.
“My mother’s new furnace was not operating properly. It turns out there was some insulation blocking the flow of air that goes into the furnace. They cut a hole in the air duct and pulled it out so the furnace could get the proper air flow ! As of right now it’s wirking great and my mother has heat again! Thanks guys!”
– Brenda J.
“Your technician was very polite and very knowledgeable.”
– Kevin H.
“I just had our seasonal maintenance checkup for our furnace and a dryer vent cleaning. David English was our technician and he was great. He was efficient, personable, and knowledgeable about his service and equipment. Thanks for the great service and conversation. Looking forward to the next visit. ”
– Michael H.
“I have used Quality in the past and the service was always very strong and professional. Aaron was a total professional, did a nice job as a salesman and his workmanship was very well done. If I owned a company, I'd like all my people to be as good as he was. I would recommend Quality Heating to my friends.”
– Bill J.
“Thank you! I received full explanations of my choices and wasn't pressured to make a choice. Installation was awesome! Neatness, perfection and quality work – pleasant employees – helpful and friendly. Your company is a keeper! I would recommend you to others "in need" and I'll be back!”
– Anne P.
“Thank you! Kevin was very helpful & informative & the installation was flawless. Great job!”
– Nancy R.
“I couldn't find another HVAC company to install my custom requirements. Kevin was responsive — communicated well — truly concerned about our project.”
– Greg H.
“Both employees were very nice, professional and informative.”
– Sandi C.
“Aaron Folwell did an excellent job. He was professional, efficient, knowledgeable, and courteous. I give the highest rating available and would highly recommend Aaron and Quality Heating and Cooling to anyone to anyone needing their services.
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– Steven J.
“Aaron and Kevin are nice, knowledgeable, frank and efficient. It appears that you hire and train good people – then take care of them. That was apparent in their enthusiasm, attitudes and pride in their work.”
– Dwight H.
“Appreciate your getting us cool in one day and scheduling us so quickly! It was a HOT day and the crew just kept going & going. In the future I know we'll have prompt service if needed.”
– Thomas A.
“You have wonderful dedicated employees. Everyone I encountered were just first class, including my first call to the gal in the office.”
– Susan L.
“Aaron and this company give 100%. Enjoy doing business with them. Thank you”
– Rich F.
“Showed on time!!! Pretty detailed with his inspection. It was nice being texted to let us know he was on the way.”
– Ron H.
“Great people and great craftsman! Keep doing what you are doing! I would recommend you to everyone!”
– Orville H.
“We would recommend your company to anyone! We could not be more satisfied with your product and service. Kevin was very professional, product knowledge was great and he listened to our needs.”
– Teri E.
“Exceptional. Crew was excellent and worked well together. Each one did well. Receptionist, Sales, and Installers were all remarkable. Impressed with the sense of team. Don't know what you pay them, but they are worth more.”
– Jan C.
“Excellent – very prompt service – visited my house within the hour.”
– Gloria S.
“I am a most satisfied customer & so pleased! Keep up your excellent work! Thank you!”
– Julianne T.
“Consistent high quality and prompt service. Friendly, helpful and knowledgable.”
– Jean F.
“I appreciate Aaron's hard work. He's consistently efficient, prompt, and a good communicator. I trust him.”
– Vanessa F.
“Aaron Folwell is efficient and knowledgable and fixed our AC quickly!”
– Sue L.
“Great service, from dispatch to technician. Fast service, knowledgable and super professional staff.”
– Cheryl S.
“Service was handled in a professional manner”
– James M.
“Very efficient and was pleased with work performed.”
– Cory P.
“Robert Davis did a great job, checked everything out in depth and I will be using Quality for all of my maintenance and any other service and or equipment that I might require. Quality lives up to their name. Thank you!”
– Wanda P.
“Had the semiannual service done. Tech arrived on time that was quoted and was great as always.”
– Steve P.
“We really like Robert, he has always done a great job at our old home and look forward to seeing him more at our new home.”
– Gary N.
“Quality Heating & Cooling has serviced our furnace and air conditioner system and answered all our questions for over 15 years. We really enjoy their protection plan services. Twice a year they come to service our heating and cooling units. The staff are professional and helpful from the office staff to the technicians. I’ve never thought of going anywhere else.”
– Joanne M.
“This is the company to call for all your Heating, Cooling, Water Heater (and more) needs. They respond quickly with knowledgeable technicians and are fairly priced. Quality Heating and Air Conditioning stand behind their work. They have never let me down.”
– Janet W.
“A million Thanks to Quality Heating and Jordan for providing me a quick second opinion that saved me thousands of dollars and got my heat back on within an hour of being at my house. Thanks Robert for your professional service. Top Notch Company and will be my first call from now on!”
– Tara H.
“We have had Bi-annual service contract for many years with Quality Heating and Cooling. For a short time we went with a competitor, but we came back due to their exceptional customer service and haven’t looked back!”
– Marie C.
“I needed my furnace relocated from inside my home to my garage. Quality Heating did an amazing job. They even replaced all my outdated ductwork and returns and relocated my AC unit for me. Not only am I extremely impressed with their workmanship and customer care, I am highly satisfied with the cost. Out of 4 quotes they were the least expensive. Quality Heating has my trust and future business. Thank you!”
– Jim C.
“New to this company. Very pleased with the care and information provided.”
– Don N.
“Had one of the oldest Carrier heat pumps in service replaced in 2012 (installed in the house, early 70s). Been very happy with the new one and the regular service it receives. I’d bet on this one lasting well beyond the time frame of the old one. Thank You Quality, looking forward to many many years of regular service with my current system. May I never have to replace this one…”
– Don W.
“Robert Davis was timely and professional. He also detected a gas leak at my water heater which was a loose fitting I had no knowledge of avoiding a potential problem. That’s great service.”
– Donald B.
“Your tech took care of the problem and I’m very happy.”
– Dennis F.
“Speaking from approximately 20 years experience with Quality Heating, Robert Davis is an excellent technician. Extremely knowledgeable. Quite personable and easy to talk with. Has always been able to satisfactorily answer any technical questions I’ve thrown at him. Always gets it right the first time. He’s a keeper.”
– Charles D.
“Great tech, very knowledgeable and efficient.”
– Christian B.
“I recommend Quality Heating & Cooling. We have used their services through our business and our customers are always happy with their service. We look forward to continuing our work relationship with them.”
— Nita S.
“Robert is incredible. I’ve asked him to do additional repair. I have real confidence in his judgement.”
— Gary M.
“Robert does a great job. Give him 4 ½ stars! Thanks!”
— Veldon H.
“Robert is Very Good. He is always prompt, efficient and thorough.”
— Ross D.
“Great staff and service. I just bought their service plan and Kirk was not only on time but he called ahead to make sure I was available. He was very professional and polite. I even had a few questions about my system and he was knowledgeable and very helpful with his advice (meaning he didn’t try to “sell” me something. Just advised on what I could do.) I would absolutely recommend Quality and their staff!”
— Troy
“We have been doing business with Quality Heating for so long that I can’t remember when we started. The have serviced units at two different homes and two different rentals. Over the years they have replaced three water heaters and installed new heating units and two A/C units in the above mentioned residences. I am a loyal customer and would only switch companies if I didn’t receive the service, quality units and professional installation I expect to receive for the cost quoted me. Obviously since I can’t recall how long we have been doing business with Quality they have supplied all the above and more. Great professional people with quality products, a friendly can do attitude supplied with a smile and a guarantee one can depend on.”
— Dick
“Great service and great people. Quality is in their name and they take that seriously. We had them do a furnace and AC tune up (a great deal if you get the package) and they cleaned all out duct work. You could actually tell the difference just breathing the air!!! Thanks Quality heating and cooling!!!”
— Brady
“Our AC went out over the weekend, with it being near triple digits – it was HOT inside. We called Quality; they were out very quickly, we had a great technician, excellent help from the office team and we’re getting cooler again! Thank you Quality!!!”
— Danielle W.
“I cannot say enough great things about Quality Heating and Cooling. I am renting and a property management company sent a very inferior company out to look at my air conditioner. He came twice and never looked inside the unit! I called Quality Heating and Cooling and they did an excellent job of diagnosing the problem and assisted me in getting the problem corrected. They were thorough, very helpful and had terrific customer service. The owner came out a second time to assist me and he was very generous with his time and expertise. They were prompt, polite and saved me from the sweltering heat. It was 95 degrees in my home and because of them I got immediate help. Quality is just what they are. This is the best service I have ever had in my 30 years of owning and renting homes.”
— Cynthia
“Thanks & Many Thanks!! We are so pleased with the new furnace & air conditioner. We are so blessed to know “Quality” & the people & family associated with it. We are fortunate & grateful for all you & the staff do. A business of excellence in all ways.”
— Ron & Jean D.
“My Wife and I were extremely pleased with the Customer Service, Professionalism, Knowledge, and Expertise provided by Jordan Van Cleave and his staff at Quality Heating and Cooling. I was very impressed they didn’t try to sell me options and services that we didn’t need and they were extremely thorough with explaining all of our options. They helped discover that our current system was not installed properly and in fact our current system was spreading fiberglass insulation into our children’s rooms — This is a major health hazard and health concern. We were pleased with products, services, and they got all of their work done in a timely manner. I was impressed with how their employees remained professional when on the job site alone and we would HIGHLY RECOMMEND QUALITY HEATING AND COOLING to anyone in the Treasure Valley looking for Heating and Cooling needs.”
— Scott
“This is a trustable, reliable, and professional company. Our furnace finally went out after 21 years of service – with their sticker still on the faceplate. I called Friday (late night). First thing Saturday morning, I had the pleasure of speaking with Kevin who knew exactly what went wrong. I’m no expert with furnaces, but even I understood what he was talking about. Due to our first-impressions, we also asked about replacing our old setup (heat-pump was 21 years old and water heater was well beyond warranty). These guys completely installed a new furnace, coil, water heater, heat-pump, and thermostat within (no joke) two days. They also made sure we did not go without hot water.
As mentioned above, Kevin returned my call promptly the next day (Saturday). I ended up sending him pictures as some questions I couldn’t answer, and he was quick with being able to determine our furnace failure. We had options by end of day Saturday in terms of getting the furnace fixed and back to operating condition, or replacing it due to its age. Never once did we feel like we were being pushed into a sale or feel like we were being talked down to. This is a family owned business and everyone with the company is very friendly and professional. That small town feel is exactly what we felt and we felt like the company really recognized our needs and how we felt about being without heat.
Having a reliable furnace to get us through another 15 years or so was really important to us. We also wanted something reasonably affordable and installed by licensed and reputable installers. We also wanted to know we could count on Quality Heating and Cooling down the road should the unexpected happen or if we want to add things like a humidifier. Kevin is a vet with this kind of thing (and Aaron is a rock star!) with determining our equipment failure and appropriate resolution, providing multiple options on compatible products, and explaining in in a way that’s understandable (technical jargon as it’s place, and they explained everything clearly to us).
We wish we could give them more than 5 stars, so we’ll instead state that we rate them A+. They were very professional (excellent), they were fast at executing and installing after we made our decision (they installed a new furnace, coil, water heater, and heat-pump in TWO days!), excellent product offerings (superior performance and efficiency), and reputable (BBB reports A+ Rating).
Both Kevin and Aaron are seasoned individuals. I could tell they care about their work and doing not a great job – but a superior job. I could not imagine a scenario where anyone would be disappointed or frustrated with these guys – if you need a company you can trust, depend on, and want that family-oriented friendlies and professionalism, I can definitely attest they did all of that and then some with our family.
Thank you Quality Heating and Air Conditioning for your amazing work!”
— Doug S.
“We were happy with the recent installation of a furnace in our rental property by Quality Heating.”
— Mildred T.
“Very pleased with the service and the new furnace that was installed. It keeps us warm and efficient in our home. Thank you for all your hard work in helping us get a new furnace.”
— Susan P.
“Quality installed a new gas furnace and water heater as well as AC compressor in our rental property. Kevin handled our project. He, along with all of the technicians and office staff did a professional job for us. Everyone involved seemed to care about us and what our needs were. Having worked with Quality in the past, we were again very pleased with their service.”
— Bill S.
“After 18 years in my home, I had Quality Heating replace my old air conditioner and heating system. The service people helped me select a system that was right for me and fit my budget. Work was completed promptly and they kept me informed about each step of the work. I am pleased with the service and professionalism. Would highly recommend them.”
— Georgia T.
“Quality Heating has served us for many years. They are always friendly and efficient. When it is 25 degrees outside, I am always warm.”
— Barbara F.
“We always recommend your company. Robert was nice and professional, respectful and we are happy to recommend him, too.”
— Mr. & Mrs. Carl Y.
“I had a new heating/air conditioning system installed by Quality Heating and it has been absolutely FANTASTIC! I am not very easy to satisfy, and I actually talked to 4-5 different companies before making my choice. One company which I had been dealing with for a number of years told me, there was no rebate from any company for the work I wanted accomplished. After talking with Quality Heating, I received two rebates, one from Idaho Power and one from the Carrier Company. I actually received the amounts of $800 and $100. Since the temperature on my unit was set, I have not seen it change on the indoor thermometer by more than 1-2 degrees, and that was only because of the extremely cold winter Idaho just went through. The cost of keeping my house very, very comfortable has surprised me greatly.
“I would, and will highly recommend Quality Heating to anyone who is interested. Talk with the sales personnel at Quality Heating and in my opinion, you will not be disappointed.”
— Howard B.
“Aaron did a fantastic job of getting my air conditioning system operational! I’ll see him in the fall so he can do his magic with the heating system.”
— Sue S.