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Customer Testimonials

Air Conditioner Repair in Middleton, ID 83644

“I cannot say enough great things about Quality Heating and Cooling. I am renting and a property management company sent a very inferior company out to look at my air conditioner. He came twice and never looked inside the unit! I called Quality Heating and Cooling and they did an excellent job of diagnosing the problem and assisted me in getting the problem corrected. They were thorough, very helpful and had terrific customer service. The owner came out a second time to assist me and he was very generous with his time and expertise. They were prompt, polite and saved me from the sweltering heat. It was 95 degrees in my home and because of them I got immediate help. Quality is just what they are. This is the best service I have ever had in my 30 years of owning and renting homes.”

— Cynthia

Air Conditioner Installation in Meridian, ID 83642

“Thanks & Many Thanks!! We are so pleased with the new furnace & air conditioner. We are so blessed to know “Quality” & the people & family associated with it. We are fortunate & grateful for all you & the staff do. A business of excellence in all ways.”

— Ron & Jean D.

Air Duct Maintenance in Meridian, ID 83642

“My Wife and I were extremely pleased with the Customer Service, Professionalism, Knowledge, and Expertise provided by Jordan Van Cleave and his staff at Quality Heating and Cooling. I was very impressed they didn’t try to sell me options and services that we didn’t need and they were extremely thorough with explaining all of our options. They helped discover that our current system was not installed properly and in fact our current system was spreading fiberglass insulation into our children’s rooms — This is a major health hazard and health concern. We were pleased with products, services, and they got all of their work done in a timely manner. I was impressed with how their employees remained professional when on the job site alone and we would HIGHLY RECOMMEND QUALITY HEATING AND COOLING to anyone in the Treasure Valley looking for Heating and Cooling needs.”

— Scott

Water Heater Installation in Emmett, ID 83617

“This is a trustable, reliable, and professional company. Our furnace finally went out after 21 years of service – with their sticker still on the faceplate. I called Friday (late night). First thing Saturday morning, I had the pleasure of speaking with Kevin who knew exactly what went wrong. I’m no expert with furnaces, but even I understood what he was talking about. Due to our first-impressions, we also asked about replacing our old setup (heat-pump was 21 years old and water heater was well beyond warranty). These guys completely installed a new furnace, coil, water heater, heat-pump, and thermostat within (no joke) two days. They also made sure we did not go without hot water.
As mentioned above, Kevin returned my call promptly the next day (Saturday). I ended up sending him pictures as some questions I couldn’t answer, and he was quick with being able to determine our furnace failure. We had options by end of day Saturday in terms of getting the furnace fixed and back to operating condition, or replacing it due to its age. Never once did we feel like we were being pushed into a sale or feel like we were being talked down to. This is a family owned business and everyone with the company is very friendly and professional. That small town feel is exactly what we felt and we felt like the company really recognized our needs and how we felt about being without heat.
Having a reliable furnace to get us through another 15 years or so was really important to us. We also wanted something reasonably affordable and installed by licensed and reputable installers. We also wanted to know we could count on Quality Heating and Cooling down the road should the unexpected happen or if we want to add things like a humidifier. Kevin is a vet with this kind of thing (and Aaron is a rock star!) with determining our equipment failure and appropriate resolution, providing multiple options on compatible products, and explaining in in a way that’s understandable (technical jargon as it’s place, and they explained everything clearly to us).
We wish we could give them more than 5 stars, so we’ll instead state that we rate them A+. They were very professional (excellent), they were fast at executing and installing after we made our decision (they installed a new furnace, coil, water heater, and heat-pump in TWO days!), excellent product offerings (superior performance and efficiency), and reputable (BBB reports A+ Rating).
Both Kevin and Aaron are seasoned individuals. I could tell they care about their work and doing not a great job – but a superior job. I could not imagine a scenario where anyone would be disappointed or frustrated with these guys – if you need a company you can trust, depend on, and want that family-oriented friendlies and professionalism, I can definitely attest they did all of that and then some with our family.
Thank you Quality Heating and Air Conditioning for your amazing work!”

— Doug S.

Furnace Installation in Boise, ID 83706

“We were happy with the recent installation of a furnace in our rental property by Quality Heating.”

— Mildred T.

Furnace Installation in Boise, ID 83704

“Very pleased with the service and the new furnace that was installed. It keeps us warm and efficient in our home. Thank you for all your hard work in helping us get a new furnace.”

— Susan P.

Furnace Installation in Boise, ID 83713

“Quality installed a new gas furnace and water heater as well as AC compressor in our rental property. Kevin handled our project. He, along with all of the technicians and office staff did a professional job for us. Everyone involved seemed to care about us and what our needs were. Having worked with Quality in the past, we were again very pleased with their service.”

— Bill S.

Air Conditioner Installation in Boise, ID 83709

“After 18 years in my home, I had Quality Heating replace my old air conditioner and heating system. The service people helped me select a system that was right for me and fit my budget. Work was completed promptly and they kept me informed about each step of the work. I am pleased with the service and professionalism. Would highly recommend them.”

— Georgia T.

Furnace Repair in Meridian, ID 83646

“Quality Heating has served us for many years. They are always friendly and efficient. When it is 25 degrees outside, I am always warm.”

— Barbara F.

Water Heater Repair in Boise, ID 83706

“We always recommend your company. Robert was nice and professional, respectful and we are happy to recommend him, too.”

— Mr. & Mrs. Carl Y.

Need HVAC Service?

Contact the experts at Quality Heating & Cooling.

Call us at 208-377-3555!

Quality Heating & Cooling proudly provides HVAC service to Boise, Nampa, Meridian, Eagle, Kuna, Caldwell, Star, Middleton, Emmett, Mountain Home and the surrounding Treasure Valley communities. Visit our service area page for more coverage details, call us at 208-377-3555, or request service online today.